Customer Application Support Engineer

NXP Semiconductors; Bengaluru; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

NXP Semiconductors invites applications for a Customer Application Support Engineer in Bengaluru. The role focuses on embedded Linux, driver development, and industrial embedded applications with 3–5 years of hands-on experience.

You will support Linux BSPs, kernel bring-up, and driver integration across hardware and software stacks. Responsibilities include debugging real-time issues, working with Yocto/Buildroot, optimizing boot times, and ensuring secure, robust deployments for factory and

Qualifications

• Hands-on experience with Embedded Linux, BSPs, and kernel modules.
• Experience integrating peripherals and drivers (GPIO/I2C/SPI/UART).

Responsibilities

• Provide frontline technical support for Linux BSP, kernel, bootloaders, and driver integration.
• Debug real-time issues across hardware, kernel, and applications.
• Support bring-up, validation, and production phases for industrial embedded systems.
• Develop and customize BSP layers, tune root filesystems, and optimize boot times.
• Integrate middleware and system components for industrial use cases.
• Develop and modify Linux device drivers for peripherals (GPIO/I2C/SPI/UART, displays).
• Troubleshoot kernel-level issues, backporting and upgrades as needed.
• Assist with protocol stack integration (Modbus, CAN/CANopen, EtherCAT, OPC-UA).
• Collaborate on HMI/UI integration using Qt/GTK and graphics acceleration.
• Contribute to security hardening (secure boot, TLS, IPsec).
• Create technical guides, test cases, and customer trainings.

Skills

Embedded Linux

Driver development

Industrial embedded

Kernel debugging

Yocto/Buildroot

Education

Bachelor's or Master's in ECE / CSE / EE

Tools

Yocto

Buildroot

Qt

GTK

Docker

Job description

We are looking for a Customer Application Support Engineer with 3-5 years of hands-on experience in Embedded Linux, driver development, and industrial embedded applications.

• Customer Support & Issue Resolution
• Provide frontline technical support for customer issues related to Linux BSP, kernel, bootloaders, and driver integration.
• Debug real-time issues across hardware, kernel, and applications.
• Support customers through bring-up, validation, and production phases.
• Linux Build Systems & BSP Development
• Work with Yocto, Buildroot, or similar Linux build frameworks.
• Customize BSP layers, tune root filesystems, and optimize system boot times.
• Integrate middleware, libraries, and system components for industrial applications.
• Driver Development & HAL Integration
• Develop, modify, and integrate Linux device drivers for peripherals such as:
• GPIO, I2C, SPI, UART
• display drivers for HMI
• industrial I/O modules
• Troubleshoot kernel-level issues and perform patching, backporting, and version upgrades.
• Industrial Protocols & Connectivity
• Support implementation of industrial communication protocols such as:
• Modbus, CAN/CANopen, Profibus, Profinet, EtherCAT, OPC-UA
• Assist customers with protocol stack integration and performance optimization.
• HMI & UI System Integration
• Work with GUI frameworks such as Qt, GTK, or similar.
• Enable display drivers, touch interfaces, and input subsystems.
• Support rendering, performance tuning, and hardware-accelerated graphics.
• Security & System Hardening
• Support secure boot, trusted execution environments, and firmware authenticity.
• Implement Linux security features:
• SSecure Key storage
• Vulnerability assessment & compliance
• Enable secure communication protocols (TLS, SSH, IPsec).
• Documentation & Training
• Create application notes, reproducible test cases, and technical guides.
• Conduct customer trainings and hands-on workshops.
• Provide technical feedback to product and development teams.

Education

• Bachelor’s or Master’s degree in
• Electronics & Communication (ECE)
• Computer Science Engineering (CSE)
• Electrical Engineering (EE/EEE)

Soft Skills

• Strong problem-solving ability and structured debugging approach.
• Excellent customer communication and presentation skills.
• Ability to manage multiple customer issues simultaneously.
• Collaborative mindset with cross-functional hardware, software, and QA teams.
• High ownership and willingness to support field escalations.

Preferred (Nice To Have)

• Experience with real-time Linux (PREEMPT‑RT).
• Exposure to ARM Cortex-A/Cortex-M based SoCs.
• Understanding of containerization (Docker) on embedded devices.
• Experience with CI/CD tools for embedded workflows.
• Familiarity with cybersecurity standards for industrial systems (IEC 62443).

More information about NXP in India...