Current Account Executive

ACURA SOLUTIONS LTD; Navi Mumbai; On-site; INR 300,000 - 500,000; Full time

Job summary

ACURA SOLUTIONS LTD in Mumbai seeks a motivated Current Account Executive to manage and service current accounts, driving customer satisfaction and growing banking services. The role requires strong product knowledge and excellent communication.

You will work with a team to resolve inquiries, maintain records, and ensure adherence to banking regulations and internal policies. This position is based in the Mumbai region, Maharashtra.

Qualifications

• Experience with current account products and services.
• Strong communication and interpersonal skills.
• Team-oriented with the ability to collaborate cross-functionally.
• Proficiency in using banking software and tools.

Responsibilities

• Manage a portfolio of current account clients, providing exceptional service and support.
• Assist clients with account inquiries, transactions, and problem resolution.
• Collaborate with the sales team to identify opportunities for account growth and retention.
• Ensure compliance with banking regulations and internal policies.
• Maintain accurate records of client interactions and transactions.
• Provide regular updates and reports on account performance to management.

Skills

Current account products

Customer service

Team collaboration

Analytical thinking

Tools

Banking software

Job description

We are seeking a motivated and detail-oriented Current Account Executive to join our team in the Mumbai Region, Maharashtra. The ideal candidate will play a crucial role in managing and servicing current accounts, ensuring customer satisfaction, and contributing to the overall growth of our banking services.

Key Responsibilities

• Manage a portfolio of current account clients, providing exceptional service and support.
• Assist clients with account inquiries, transactions, and problem resolution.
• Collaborate with the sales team to identify opportunities for account growth and retention.
• Ensure compliance with banking regulations and internal policies.
• Maintain accurate records of client interactions and transactions.
• Provide regular updates and reports on account performance to management.

Required Skills

• Strong understanding of current account products and services.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Strong analytical and problem-solving abilities.
• Proficiency in using banking software and tools.

If you are passionate about customer service and have a keen interest in banking, we encourage you to apply for this exciting opportunity. Join us in delivering exceptional banking experiences to our clients.