CRM Operations Specialist - Fully Remote | Upto $120/hr

mercor; India; Remote; INR 10,679,000 - 16,019,000; Full time

Job summary

Mercor connects elite creative and technical talent with leading AI research labs. A remote, contract role seeks a Data quality / CRM operations evaluator to ensure high data integrity and CRM accuracy across projects. You must have 5+ years on point, fluency in English, and ideally an advanced degree.

Compensation is $80–$120/hour for remote work, with independent, asynchronous collaboration to meet deadlines and improve AI model outputs.

Qualifications

• 5+ years of relevant professional experience in Data quality / CRM operations.
• Native or professional fluency in English.

Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
• Provide clear, structured written feedback to improve AI model outputs .
• Apply deep subject-matter expertise to grade outputs for accuracy and rigor.
• Work independently and asynchronously to meet deadlines and enhance AI model performance .

Skills

Data quality / CRM operations

English proficiency

Education

Master's degree or higher

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Data quality / CRM operations
Evaluator Type: Contract
Compensation: $80–$120/hour
Location: Remote

Role Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
• Provide clear, structured written feedback to improve AI model outputs .
• Apply deep subject-matter expertise to grade outputs for accuracy and rigor.
• Work independently and asynchronously to meet deadlines and enhance AI model performance .

Qualifications

Must-Have

• 5+ years of relevant professional experience in Data quality / CRM operations .
• Native or professional fluency in English .

Preferred

• Advanced degree (Master's or higher) from a reputable institution.