Crm Developer

Purview Services; New Delhi; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Purview Services seeks an experienced Dynamics 365 CRM specialist to lead development, deployment, and customization on the D365 cloud for customer engagement and marketing services. The candidate should have strong plugin development, data integration, and API experience, with a focus on enterprise-scale solutions.

The role requires collaboration with customers, internal teams, and external vendors, and may involve working to UAE business calendars with on-call support for 24/7 environments.

Responsibilities

• Play SME or solution architect role on gathering requirements and provide design
• Handle customers, internal project team and external vendors

Job description

Role & responsibilities

• Minimum of 8 years of experience, with at least 5+ years in developing, deploying, and customizing Microsoft Dynamics CRM.
• Proficiency with MS CRM D365 cloud platform is required
• Experience with implementation of CRM cloud - Marketing and customer service modules is must
• Technical Skills:
• Development and deployment of custom plugins.
• Developing SSIS packages and third-party integration using Kingsway Soft.
• Integrating Dynamics 365 with other systems and data sources.
• Proficient in SQL server scripting, including writing, coding, testing, and analysing software programs and applications throughout the production life cycle.
• Developing and designing technical solutions for Dynamics 365 Customer Engagement or Dynamics CRM (JScript, C# plugins, web Services, systems integration, workflows).
• Familiarity with enterprise integration patterns such as SOAP web services, RESTful APIs, API management, SOA frameworks, and options like ETL for inbound and outbound API integrations.
• Knowledge of Dynamics 365 integration with other Microsoft technologies such as SharePoint, BizTalk, and Common Data Services is required
• Nice to Have Skills:
• Experience with environmental setup, installation and configuration, backup and restores, plugin development, and workflow development.
• Experience with Microsoft Power Platform, including MS Power Apps, Power Automate, Power Portal, and Dataverse (CDS) is a plus.
• Other Requirements:
• Willingness to work on application development and support projects in accordance with the UAE business calendar and holidays is essential.
• On-call rotation to support a 24/7 environment, including outside business hours.
• Responsibilities
• Play SME or solution architect role on gathering requirements and provide design
• Handle customers, internal project team and external vendors