Crm Developer

Purview Services; Coimbatore District; On-site; INR 2,000,000 - 3,500,000; Full time

Benefits offered by this job

On-site role

Job summary

Purview Services in India seeks an experienced Dynamics 365 CRM architect to lead design, development, and integration for cloud-based Customer Engagement solutions. You will gather requirements, propose technical architectures, and guide implementation across marketing and service modules.

You will coordinate with clients, internal teams, and vendors, deliver plugins and SSIS integrations, and support 24/7 operations through on-call rotations.

Qualifications

• 8+ years of overall IT experience with 5+ years in Dynamics CRM development and deployment.
• Proficiency with MS Dynamics 365 cloud platform and marketing/contact center modules.
• Experience building and deploying custom plugins, integrations, and data flows.

Responsibilities

• Act as SME or solution architect to gather requirements and design proposed solutions.
• Interface with customers, internal project teams and external vendors.
• Provide guidance on CRM cloud integration, data sources, and workflows.

Skills

MS Dynamics 365 CRM

D365 cloud platform

CRM cloud – Marketing & CS modules

Plugins development

SSIS & Kingsway Soft

Systems integration

SQL Server scripting

Dynamics 365 CE design

API integration patterns

SharePoint/BizTalk/CDS

Power Platform

Tools

Kingsway Soft

SSIS

Job description

Role & responsibilities

• Minimum of 8 years of experience, with at least 5+ years in developing, deploying, and customizing Microsoft Dynamics CRM.
• Proficiency with MS CRM D365 cloud platform is required
• Experience with implementation of CRM cloud - Marketing and customer service modules is must
• Technical Skills:
• Development and deployment of custom plugins.
• Developing SSIS packages and third-party integration using Kingsway Soft.
• Integrating Dynamics 365 with other systems and data sources.
• Proficient in SQL server scripting, including writing, coding, testing, and analysing software programs and applications throughout the production life cycle.
• Developing and designing technical solutions for Dynamics 365 Customer Engagement or Dynamics CRM (JScript, C# plugins, web Services, systems integration, workflows).
• Familiarity with enterprise integration patterns such as SOAP web services, RESTful APIs, API management, SOA frameworks, and options like ETL for inbound and outbound API integrations.
• Knowledge of Dynamics 365 integration with other Microsoft technologies such as SharePoint, BizTalk, and Common Data Services is required
• Nice to Have Skills:
• Experience with environmental setup, installation and configuration, backup and restores, plugin development, and workflow development.
• Experience with Microsoft Power Platform, including MS Power Apps, Power Automate, Power Portal, and Dataverse (CDS) is a plus.
• Other Requirements:
• Willingness to work on application development and support projects in accordance with the UAE business calendar and holidays is essential.
• On-call rotation to support a 24/7 environment, including outside business hours.
• Responsibilities
• Play SME or solution architect role on gathering requirements and provide design
• Handle customers, internal project team and external vendors