CRM and Sales Coordination Executive

Futura Illumination Studio; Hyderabad; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Futura Illumination Studio is seeking a detail-oriented CRM and Sales Coordination Executive to strengthen sales-process discipline and data quality across the Hyderabad sales pipeline. The role ensures that every architect, lead, studio visit, project, proposal and next action is visible, assigned, timely and reportable.

The successful candidate will support reliable pipeline management, accurate reporting and smooth handovers across sales, studio, proposal and technical teams.

Qualifications

• 3–5 years of experience in CRM operations, sales coordination or MIS.
• Strong data discipline and attention to detail.
• Proficient in Excel or Google Sheets; CRM experience preferred.
• Excellent written and verbal English; Hindi and Telugu advantageous.

Responsibilities

• Create and maintain CRM records (architects, contacts, clients, projects, leads, opportunities).
• Monitor duplicates, relationships, and project links.
• Assign leads and tasks per ownership rules; escalate overdue items.
• Track movement from lead to qualification, visit, proposal, negotiation and handover.
• Audit fields, dates, notes, values, probabilities and close dates.
• Coordinate calendars, handovers and proposal queues without replacing the seller.
• Generate daily exception lists for un-contacted leads and ageing proposals.
• Prepare weekly dashboards on activities, funnel, pipeline value and forecast movement.
• Maintain lists for products, reasons lost, stages, sources and definitions.
• Support Sales Head in weekly reviews and record decisions.

Skills

CRM operations

Sales coordination

MIS

Data entry accuracy

English communication

Hindi/Telugu handy

Tools

Excel / Google Sheets

Job description

Position: CRM and Sales Coordination Executive

Department: Sales and Business Development
Employment Type: Full Time
Experience: 3to 5 Years
Location: Hyderabad, Telangana
Reports To: Hyderabad Sales Head

Salary: Rs. 6 LPA to Rs. 10 LPA

Work Location: 3rd Floor, Channel 6 Building, 8-3-833/74, Srinagar Colony Main Road, Sagar Society, Kamalapuri Colony, Banjara Hills, Hyderabad - 500073.

Job Summary

Futura Illumination Studio is seeking a detail-oriented CRM and Sales Coordination Executive to strengthen sales-process discipline and data quality across the Hyderabad sales pipeline. The role ensures that every architect, lead, studio visit, project, proposal and next action is visible, assigned, timely and reportable. The successful candidate will support reliable pipeline management, accurate reporting and smooth handovers across sales, studio, proposal and technical teams.

Key Roles and Responsibilities

• Create and maintain architect, contact, client, project, lead and opportunity records using approved naming and data standards.
• Check for duplicate records and ensure account relationships, lead sources and project links are correctly recorded.
• Assign new leads and tasks according to ownership rules, and **escalate** unaccepted or overdue assignments.
• Monitor movement from lead to qualification, studio visit, proposal, negotiation, order and handover.
• Audit mandatory fields, next-action dates, meeting notes, opportunity values, probabilities and expected close dates.
• Coordinate studio calendars, internal handovers and proposal queues without replacing the accountable salesperson.
• Generate daily exception lists for uncontacted leads, overdue follow-ups, pending clarifications and ageing proposals.
• Prepare weekly dashboards covering activities, architect activation, funnel conversion, pipeline value, source performance and forecast movement.
• Maintain controlled lists for products, reasons lost, project stages, lead sources and reporting definitions.
• Support the Sales Head in weekly reviews and record decisions, owners and deadlines.
• Train new users on CRM workflows and provide practical support for data-entry issues.
• Protect confidential client and commercial information and maintain access discipline.

Skills and Qualifications

• 2 to 4 years of experience in CRM operations, sales coordination, MIS, customer operations or sales administration.
• Advanced working knowledge of Microsoft Excel or Google Sheets; CRM experience is strongly preferred.
• Strong attention to detail and ability to follow processes while communicating firmly and tactfully.
• Comfortable building dashboards, reconciling data and identifying exceptions.
• Good written and verbal English communication skills; Hindi and Telugu are advantageous.
• Strong data discipline, analytical thinking, assertive coordination, confidentiality, service mindset and deadline management.

Key Performance Indicators

• CRM completeness: Mandatory fields and next actions are populated.
• Data accuracy: Duplicate, stale and incorrect records are minimized.
• Lead assignment time: Leads are assigned to an accountable owner promptly.
• Overdue follow-ups: Follow-up count and ageing are monitored and reduced.
• Dashboard timeliness: Reports are issued as per the agreed schedule.
• Pipeline reconciliation: CRM value matches the reviewed forecast.
• Handover compliance and user adoption: Required handover forms are completed and users update records actively.

Office Location

Futura Illumination Studio
3rd Floor, Channel 6 Building,
8-3-833/74, Srinagar Colony Main Road,
Sagar Society, Kamalapuri Colony,
Banjara Hills, Hyderabad - 500073.

Google maps:-

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