Credit Controller

Aurora Energy Research; Gurugram District; On-site; INR 500,000 - 700,000; Full time

Benefits offered by this job

Aurora Academy

Private medical insurance

Employee discount YuLife

EAP access

Job summary

Aurora Energy Research is seeking an experienced Credit Controller to oversee global collection activity from Gurugram, India. You will support the Credit Manager in implementing robust group credit policies and manage high-volume accounts across currencies.

The role focuses on meeting cash targets, reducing debt, and maintaining accurate notes while collaborating with stakeholders to optimize processes and ERP usage.

Qualifications

• Minimum 2 years' experience as Credit Controller.
• Strong organization and financial analysis skills.
• Proficiency in Microsoft Dynamics 365 and Excel.
• Excellent written and verbal communication and negotiation skills.

Responsibilities

• Meet monthly cash targets.
• Reduce overall debt, especially >90 days.
• Ledger reconciliation, refunds, write-offs, and credits.
• Manage high volumes of accounts across multiple countries/currencies.
• Maintain accurate collection notes and follow-up actions.
• Support implementation of robust Credit Control policies and ERP.
• Review and resolve dispute queries.
• Escalate complex accounts to Account Manager and Credit Control Manager.
• Report progress in regular stakeholder meetings.

Skills

Credit control

Cash collection

Analytical skills

Time management

Negotiation

Team player

Resilience

Tools

Microsoft Dynamics 365

Excel

Job description

Description

We are looking for an experienced Credit Controller to work within a dynamic, and fast-paced international company in the subscription and advisory space. This individual will be responsible for overseeing our global collection activity and supporting the Credit Manager’s implementation of robust group credit policies.

Department

Core - Finance

Location

Gurugram, India

Key Responsibilities

• Responsible for meeting monthly cash target.
• Responsible for bringing the overall debt down to minimum especially >90 days.
• Experience in ledger reconciliation, refund, write off, managing unallocated credit, credit notes, cash flow forecasting, reporting, bad debt provision etc.
• Experience in managing high volume of accounts (multiple countries/currencies).
• Ensure meticulous accuracy and timeliness in updating collection notes and follow-up actions.
• Assist in the implementation of robust Credit Control policies across the Group, optimizing processes, and ERP.
• Review, resolve, redirect & monitor dispute queries.
• Collaborate and elevate difficult accounts to Account Manager and Credit Control Manager following Collection/Escalation process.
• Develop and maintain strong relationships with stakeholders, facilitating regular review meetings to focus on timely debt collection and meet set targets and timetables.

Skills, Knowledge and Expertise

Required attributes

• A highly motivated individual with the ability to work proactively and independently.
• Minimum of 2 years' experience as Credit Controller, managing high volume of accounts.
• Strong organization, financial analysis and time management skills, with demonstrated success managing multiple priorities.
• Good understanding of Credit Policy, Processes and Procedures.
• Proficiency in Microsoft Dynamics 365 and Microsoft Office Excel.
• Good written, verbal communication and negotiation skills.
• Strong customer service mindset with the ability to solve it right the first time.
• Team player, understanding that you deliver as a team, and it is always best when you collaborate to find solutions to problems.
• Demonstrated ability to learn with your peers and others and support a culture of resiliency in a continuously changing environment.

Desired experience

• Additional languages, especially Spanish, French or Italian, would be advantageous
• Experience working in a team which handles accounts across several countries in UK/Europe and US

What we Offer

• The opportunity to contribute to the continued development of a successful and thriving finance team in a fast-paced and exciting industry
• A dynamic, intellectually stimulating, and supportive environment
• A fun, informal and international work culture
• Employee discount platform – YuLife
• Private medical insurance
• Access to the Aurora Academy, our training program offers a range of opportunities to develop your skills
• Access to our Employee Assistance Programme (EAP), offering a complete support network that offers expert advice and compassionate guidance 24/7/365, covering a wide range of personal and professional aspects.

The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity.

The successful candidate would start as soon as possible. The team will review applications as they are received. Salary will be competitive with experience.