Associate Finance - Credit Control

ParentPay Group; Maharashtra; On-site; INR 450,000 - 600,000; Full time

Job summary

ParentPay Group, Pune, India, is seeking a Credit Controller to monitor overdue invoices and drive timely payments. You will follow up with customers via calls and emails, maintain records, and support audit-ready processes in a fast-paced finance environment.

The role requires 3+ years in credit control, strong numeracy and communication skills, and familiarity with Microsoft Dynamics 365 Business Central. This is a permanent full-time position in an expanding tech-forward company.

Qualifications

• 3+ years of experience in credit control.
• Established background in credit control preferably in a similar industry.

Responsibilities

• Monitor and track overdue customer invoices.
• Follow up with customers via calls, emails, and statements to ensure timely payments.
• Ensure achievement of collection targets and reduction of aged debt.
• Negotiate payment plans where required.
• Maintain accurate records of activity on all accounts and ensure documentation meets audit requirements.
• Collaborate with Credit Control Team to improve debt collection processes.

Skills

Credit control

Accounting

Numeracy

Communication skills

Tools

Microsoft Dynamics 365 Business Central

Job description

Description

ParentPay Group is Europe’s leading software product company and the UK’s largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries.

Department

Finance

Employment Type

Permanent - Full Time

Location

Pune, India

ParentPay Group’s new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development.

Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies.

Key Responsibilities

• Monitor and track overdue customer invoices.
• Follow up with customers via calls, emails, and statements to ensure timely payments.
• Ensure achievement of collection targets and reduction of aged debt.
• Negotiate payment plans where required.
• Ensuring customers meet contractual terms, proactive communication, while maintaining a high level of customer service.
• Work with internal and external customers to resolve queries by communicating over phone and email as well as using internal Customer Relationship Management tools.
• Escalating any accounts causing concern to the Credit Control Team Lead
• Maintaining accurate records of activity on all accounts, to keep in line with audit requirements
• Work with the Credit Control Team on the developing the credit control process, to drive forward the effectiveness and efficiency of the credit control function.
• Ensure all collection activities comply with company policies and legal regulations.
• Maintain proper documentation of all collection efforts.
• Reporting on the status of debt and overdue accounts
• Working with the wider credit control team to develop debt collection processes.
• Other ad hoc tasks as required/ Ensure data accuracy for reporting and tracking.

Skills, Knowledge and Expertise

Exp: 3+ Yrs

• Established background in Credit Control, preferably in a similar industry

Skills And Knowledge

• Prior experience in a credit controller or accounting role
• Knowledge of Microsoft Business Central
• Excellent numeracy & analytical skills and attention to detail
• Good written and verbal communication skills
• Effective listener, understanding of customers’ needs and finding solutions for them
• Handling high volume debtor’s ledger methodically and ability to prioritize workload
• Able to work to deadlines with good time management skills
• Ability to work on their own initiative and as part of a team.
• Ability to develop strong relationships with customers
• Team player with the ability to share knowledge