Counselor

Rohit Eye Hospital (Indore); Indore District; On-site; INR 250,000 - 450,000; Full time

Benefits offered by this job

Advanced cataract tech

Growth opportunities

Competitive salary

Job summary

Rohit Eye Hospital & Vyom Netralaya, Indore, invites applications for a Patient Counsellor – Cataract & Refractive Surgery to guide patients through IOL options, LASIK, and related procedures with clear, empathetic communication.

Ideal candidates have 1–3+ years in patient counselling, a graduate degree, and proficiency in Hindi and English; strong interpersonal skills and hospital coordination are essential.

Qualifications

• Graduate in any discipline; optometry or healthcare background preferred.
• 1–3+ years in patient counselling, preferably in ophthalmology.
• Strong interpersonal, communication, and patient-handling skills.
• Proficiency in Hindi and English.
• Empathetic, confident, organised, and patient-centric approach.

Responsibilities

• Counsel patients regarding cataract surgery, IOL options (Monofocal, Toric, Multifocal, EDOF), and advanced cataract procedures.
• Educate patients about vision correction procedures, including LASIK, Femto-LASIK, SMILE, and ICL/IPCL.
• Explain surgical procedures, expected outcomes, limitations, recovery, and financial aspects in simple, patient-friendly language.
• Assist patients in making informed decisions based on the treating surgeon’s recommendations.
• Coordinate preoperative investigations, surgery scheduling, financial counselling, and postoperative follow-ups.
• Maintain patient records, manage enquiries, and ensure timely follow-up with prospective surgical patients.
• Work closely with surgeons, optometrists, and the administrative team to deliver a seamless patient experience.

Skills

Patient counselling

Interpersonal skills

Hindi & English

Organisation

Education

Graduate

Healthcare background preferred

Job description

We’re Hiring | Cataract & Refractive Surgery Counsellor

Rohit Eye Hospital & Vyom Netralaya, Indore

We are looking for a skilled, compassionate, and result-oriented Patient Counsellor – Cataract & Refractive Surgery to join our growing ophthalmology team.

Key Responsibilities

• Counsel patients regarding cataract surgery, IOL options (Monofocal, Toric, Multifocal, EDOF), and advanced cataract procedures.
• Educate patients about vision correction procedures, including LASIK, Femto-LASIK, SMILE, and ICL/IPCL.
• Explain surgical procedures, expected outcomes, limitations, recovery, and financial aspects in simple, patient-friendly language.
• Assist patients in making informed decisions based on the treating surgeon’s recommendations.
• Coordinate preoperative investigations, surgery scheduling, financial counselling, and postoperative follow-ups.
• Maintain patient records, manage enquiries, and ensure timely follow-up with prospective surgical patients.
• Work closely with surgeons, optometrists, and the administrative team to deliver a seamless patient experience.

Desired Candidate Profile

• Experience: 1–3+ years in patient counselling, preferably in ophthalmology, cataract, LASIK, or refractive surgery.
• Education: Graduate in any discipline; optometry or healthcare background preferred.
• Strong interpersonal, communication, and patient-handling skills.
• Proficiency in Hindi and English.
• Good understanding of patient counselling, follow-up management, and hospital coordination.
• Empathetic, confident, organised, and patient-centric approach.

What We Offer

• Opportunity to work with advanced cataract and refractive surgery technologies.
• Supportive, professional, and growth-oriented working environment.
• Competitive salary commensurate with experience.
• Long-term career growth opportunities.

Location: Indore, Madhya Pradesh

Employment Type: Full-time | On-site