Core Banking Technical SME

Luxoft; Pune District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Luxoft in Pune seeks an experienced AS400/iSeries specialist to support and enhance banking applications. You will work with RPG, CLLE, COBOL, JCL, DB2 and SQL on IBM iSeries platforms, handling production issues and batch processing in a 24x7 environment.

The role requires hands-on development, incident management, and deployment support following ITIL processes while collaborating with clients and cross-functional teams. Shifts may be required.

Qualifications

• 5+ years of hands-on experience on Signature application and AS400, RPG, CLLE, SQL and IBM DB.
• Experience with iSeries concepts and libraries.
• Batch processing troubleshooting and production support.
• COBOL, JCL and DB2 in large-scale enterprise applications.
• Willingness to work shifts and 24x7 on-call support.

Responsibilities

• Involvement in the areas of Development and production support
• Maintain knowledge of the application and business rules
• Apply ITIL processes for support planning and fulfillment
• First line support for production issues of mission-critical application
• Document production issues, runbooks, and best practices
• Liaise with client on issues, changes, and release planning
• Drive resolution of high-priority incidents impacting client IT systems
• Contribute to client support plans for complex systems
• Troubleshoot issues impacting the supported applications
• Contribute to process improvement and knowledge sharing
• Work with a diverse team to meet service levels
• Make quick and informed decisions under pressure
• Be self-motivated and capable of working with minimal supervision
• Support deployment activities across Dev, Test, and Production

Skills

Signature application

AS400 / iSeries

RPG

CLLE

SQL

IBM DB

Batch Processing

COBOL

JCL

DB2

Banking domain

Job description

Project description

Worked on development, enhancement, and production support of business-critical banking applications on IBM AS400/iSeries and Signature Banking platforms. Utilized RPG, CLLE, COBOL, JCL, DB2, SQL, and IBM DB for application maintenance, troubleshooting, and enhancements. Responsible for batch processing support, incident management, code deployments, and resolving critical production issues (P1/P2) following ITIL processes. Collaborated with cross-functional teams and clients to ensure application stability, service availability, and continuous process improvement in a 24x7 support environment.

Responsibilities

• Involvement in the areas of Development and production support
• Maintain a thorough knowledge of the application, including business rules.
• Application of ITIL processes and procedures through planning and fulfilling appropriate support requirements.
• First line support for production issues of a mission critical application.
• Maintain documentation of production issues, production run- books and assist in documenting operational best practices.
• Ability to liaise with the client on issues, changes, development cycles and planning the release content.
• Drive resolution of high-priority issues causing impacts to the client’s IT systems
• Providing input to client support plans for complex systems.
• Troubleshooting of issues impacting the supported applications.
• Contribution to process improvement and innovation.
• Ability to prioritize and perform multiple tasks.
• Ability to think and act both strategically and tactically.
• Ability to prioritize and perform multiple tasks.
• Ability to bring together and work with a team of people with varied backgrounds and in a diverse multicultural environment to articulate and remedy service level issues.
• Ability to make quick and informed decisions.
• Ability to work under pressure and handle stressful situations in a calm manner.
• Self-motivated and self-driven without need of detailed supervision.
• Contribute to development and maintenance of support documentation and processes.
• Sharing and promoting knowledge within the team.

SKILLS

Must have

• 5+ years of hands on experience on Signature application and AS400, RPG, CLLE, SQL and IBM DB.
• Good hands-on working experience on iSeries concepts, and iSeries libraries.
• Hands on experience with Batch Processing and troubleshooting
• Banking Domain application support knowledge
• Proficiency in COBOL, JCL, DB2 with strong programming, debugging, and analytical skills.
• Experience in enhancing, and maintaining COBOL-DB2 programs, JCLs for large-scale enterprise applications.
• Experience of supporting code migration and deployment activities across various environments (Dev, Test, and Production).
• Develop and maintain business critical large-scale enterprise applications using COBOL, JCL and DB2
• Handle Conference Bridge during critical production downtime (P1 and P2 incidents)
• Good team player, willingness to support in shifts and weekends if required and working on 24X7 On-Call support.

Nice to have

ITIL process, strong communication skills