Control M - Technical Trainer

BMC Software; Pune District; On-site; INR 1,800,000 - 2,435,000; Full time

Job summary

BMC Software is seeking a Senior Technical Instructor for Control-M to deliver advanced training globally, design and maintain courseware, and partner with teams to enable customer adoption. You will lead hands-on labs, ensure content stays current with product releases, and drive learning modernization using digital and AI-enabled tools.

The role demands expert workload automation knowledge, strong presentation skills, and the ability to influence cross-functional teams across customer

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering or equivalent practical experience.
• 5+ years of experience in technical training, consulting, implementation, or enterprise software support.
• Extensive experience delivering technical education to enterprise customers.
• Demonstrated expertise in workload automation and enterprise scheduling solutions.
• Experience developing advanced technical courseware and hands-on labs.
• Expert knowledge of Control-M architecture, administration, and implementation.
• Strong understanding of Linux and Windows environments, databases and integrations, REST APIs and automation frameworks, DevOps methodologies, cloud platforms.
• Proficiency in scripting languages (Python, Bash, PowerShell, JavaScript).
• Ability to troubleshoot and demonstrate complex enterprise environments.
• Executive communication and stakeholder management skills.
• Strong instructional design and curriculum development capabilities.
• Ability to influence cross-functional teams without direct authority.
• Strong project management and organizational skills.

Responsibilities

• Deliver advanced instructor-led and virtual training globally.
• Facilitate hands-on labs and architecture-focused sessions.
• Train administrators, developers, architects, consultants, and enterprise automation teams.
• Provide guidance on best practices, troubleshooting and performance optimization.
• Own curriculum for Control-M learning paths; design and maintain courseware, labs, assessments, and certification materials.
• Ensure training content aligns with new product releases and evolving customer requirements.
• Drive modernization of learning experiences with digital learning and AI-driven content creation.
• Lead technical reviews and validate training content before release.
• Partner with Customer Success, Professional Services, Sales and Product teams to enable customer adoption and identify skill gaps.
• Support major product launches with global readiness programs and customer onboarding.

Skills

Technical training

Presentation skills

Stakeholder management

Instructional design

Cross-functional influence

Project management

Customer engagement

Executive communication

Education

Bachelor's degree in Computer Science/IT/Engineering

Tools

Control-M

Automation API

Application Integrator

MFT

Control-M SaaS

Cloud platforms (AWS/Azure/Google Cloud)

REST APIs

Scripting languages (Python/Bash/PowerShell/JavaScript)

Job description

BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the worlds largest organizations so they can seize a competitive advantage.

The Senior Technical Instructor Control-M is a recognized subject matter expert responsible for delivering advanced technical education and driving learning excellence across BMC's Control-M portfolio. This role combines deep workload automation expertise, instructional design leadership, customer engagement, mentoring, and strategic enablement to support customers, partners, consultants, and internal teams worldwide.

The Senior Technical Instructor leads the development of high-impact learning programs, influences certification and enablement strategies, and contributes directly to customer adoption, operational efficiency, and time-to-value outcomes.

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

Advanced Training Delivery

• Deliver advanced instructor-led, virtual instructor-led, and workshop-based training globally.
• Facilitate complex hands-on labs and architecture-focused sessions.
• Train diverse audiences, including administrators, developers, architects, consultants, and enterprise automation teams.
• Provide guidance on best practices, implementation strategies, troubleshooting, and performance optimization.
• Content Development Curriculum Ownership
• Serve as curriculum owner for assigned Control-M learning paths.
• Design, develop, and maintain advanced courseware, labs, assessments, videos, and certification materials.
• Ensure training content aligns with new product releases and evolving customer requirements.
• Drive modernization of learning experiences through digital learning and AI-enabled content creation tools.
• Technical Leadership

Act as a senior subject matter expert for:

• Control-M Workload Automation
• Automation API
• Application Integrator
• Managed File Transfer (MFT)
• Control-M SaaS
• Cloud and Hybrid Deployments
• DevOps and CI/CD integrations
• Observability and Automation Ecosystems
• Support strategic customer engagements requiring deep product expertise.
• Participate in technical reviews and validation of training content before release.
• Enablement Customer Success
• Partner with Customer Success, Professional Services, Sales, and Product teams to identify skill gaps and enable customer adoption.
• Support major product launches with global readiness programs.
• Contribute to customer onboarding and role-based enablement strategies.
• Help define learning paths that accelerate customer proficiency and business outcomes.

To ensure youre set up for success, you will bring the following skillset experience:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.
• 5+ years of experience in technical training, consulting, implementation, or enterprise software support.
• Extensive experience delivering technical education to enterprise customers.
• Demonstrated expertise in workload automation and enterprise scheduling solutions.
• Experience developing advanced technical courseware and hands-on labs.
• Expert knowledge of Control-M architecture, administration, and implementation.
• Strong understanding of:
• Linux and Windows environments
• Databases and integrations
• REST APIs and automation frameworks
• DevOps methodologies
• Cloud platforms (AWS, Azure, Google Cloud)
• Scripting languages such as Python, Bash, PowerShell, or JavaScript
• Ability to troubleshoot and demonstrate complex enterprise environments.
• Professional Skills
• Exceptional presentation and facilitation skills.
• Strong instructional design and curriculum development capabilities.
• Executive communication and stakeholder management skills.
• Ability to influence cross-functional teams without direct authority.
• Strong project management and organizational skills.

Our commitment to you!

BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You wont be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 2,117,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.