Contracts Specialist

gartner; Mumbai; Sur place; INR 1 200 000 - 2 000 000; Plein temps

Résumé du poste

Gartner is seeking a Contract Specialist to manage contract administration for APAC and Europe, ensuring 100% compliance and seamless approvals across Sales, Deal Hub, Consulting and Conferences. The role requires handling Master and Order Agreements, metadata input, and signature processing, with strong collaboration across global teams.

You will support Sales on contracts, maintain policy compliance, and communicate effectively with diverse stakeholders, including remote teams, while upholding

Qualifications

• Bachelor's degree or equivalent.
• 2-4 years' experience dealing with contract matters and Sales organization interaction.
• Salesforce experience would be beneficial.
• Excellent communication skills in English (written and verbal).
• Experience analyzing data (Excel or similar) and MS Word skills.

Responsabilités

• Process incoming requests from multiple departments for assistance and manage the team inbox.
• Manage all incoming Master and Order Agreements for 100% compliance and input metadata into systems (e.g., Apttus).
• Handle signing authority for order agreements and ensure compliance with the empowerment matrix.
• Ensure adherence to Gartner policy on document administration and non-standard items.
• Collaborate with global teams to drive process improvements and support Sales.

Connaissances

Communication skills

English proficiency

Public speaking

Data analysis

Microsoft Word

Salesforce

Contract knowledge

Formation

Bachelor's degree or equivalent

Outils

Salesforce

Description du poste

About this role

The Contract Specialist is responsible for the contract administration process for all APAC & Europe contracts. Additionally, they will monitor and ensure compliance with the contract process for all business units they support i.e., Sales, Deal Hub, Consulting, Conferences, etc.

What you'll do

• Effectively process incoming requests from departments for assistance (Sales, OM, Controller, Deal Hub, Corporate Pricing, Contracts Negotiators, Corporate Legal, Consulting, Conferences, Client Compliance, etc.). Manage the team Outlook inbox by ensuring emails are prioritized by urgency and importance once approvals are received.
• Manage all incoming Master and Order Agreements for 100% compliance (e.g., Research, Consulting, and Conference business units). This includes but is not limited to: 1. Input metadata into systems (ie Apttus), 2. Document comparison and confirm for approvals, 3. Process signature, & 4. Process for uploading into systems.
• Signing authority for order agreements and 100% compliance with legal empowerment matrix.
• Ensure compliance with Gartner corporate policy regarding document administration, including any non-standard items, such as legal term changes, non-standard SDs, non-standard pricing, and non-standard billing terms have been approved.
• Execute any and all special ad hoc projects initiated to fulfill business requirements.
• Collaborate with global managers and global teams to seek continuous improvement & innovation to department processes.
• Prepare instructive communications to and liaise with global Contracts Department, Client Financial Services, Sales teams in fulfilment of above responsibilities.
• Support of Contract Manager in providing first line of support to Sales on all issues relating to sales contracts and requests for contracts, escalating to senior staff as required
• Fair, honest, professional, friendly and collaborative approach with all stakeholders including remote team members and manager (Sales, Contract Negotiators, OM, Corporate Legal, Client Compliance, etc.).
• High work ethic and integrity.

What you'll need

• Bachelor's degree or equivalent
• A minimum of 2-4 years' experience dealing with contract matters, client legal & procurements departments, as well as with Sales organization interaction.
• Maintain or obtain skills necessary to be proficient in department systems and document retrieval systems. (Salesforce experience would be beneficial)
• Excellent communication skills developed in a sales driven environment, including strong English skills (written and verbal)
• Client-facing experience with commercial awareness.
• Experience analyzing data (Excel or other data analytics tools) and advanced Microsoft Word skills.
• Strong understanding of contracts.
• Effective public speaking, organizational, prioritization and problem-solving skills.
• Willingness to assume responsibility and adaptability for the role, while displaying a sense of urgency to the business.
• Ability to work within a remote team (a multinational company experience would be preferred)
• Gartner Core Values: Integrity, Objectivity, Results, No-Limits Mindset, Collaboration

Who you are

• Be able to work autonomously (i.e., high degree of self-reliance/self-starter with a sense of ownership)
• Team player with good time management skills
• Help to ensure that all SLA's are met and sales are fully supported across all varied requests

What we offer

• An upbeat, positive culture. Integrity, objectivity, collaboration, results and a no-limits mind-set are central to our values
• Limitless growth. We work with you to help you meet your goals and advance within the company
• Encouragement to be innovative and challenge status quo
• Exposure to industry leading training and development
• Performance based recognition and rewar

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singula