Contracts & Pricing Execution Sr Mgr

Amgen; India; On-site; INR 2,500,000 - 3,600,000; Full time

Job summary

Amgen India seeks a Senior Manager for Pricing & Revenue Management Operations to lead day-to-day pricing, rebate, and payment processes supporting U.S. commercial operations. You will manage operational teams, align with the Director, and ensure accurate and timely execution in a SOX-controlled environment.

The role oversees Medicaid, Government Pricing, Managed Care rebates, and channel-related pricing activities, driving performance, risk mitigation, and ongoing process improvements.

Responsibilities

• Lead day-to-day pricing and payment operations for U.S. commercial pricing and payment programs.
• Oversee Medicaid rebate invoice intake, validation, claims processing, and payment package support.
• Oversee Government Pricing, Managed Care rebate operations, and related data controls.
• Ensure timely, compliant execution across Medicaid, Government Pricing, channel fees, pricing and membership domains.
• Drive KPIs, service levels, and continuous improvement across teams.
• Collaborate with Directors and U.S. stakeholders for alignment and escalation as needed.

Job description

Career Category

Value and Access

Job Description

Senior Manager, Pricing & Revenue Management Operations (AIN)

Join Amgen's Mission of Serving Patients

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Role Impact

This role plays a key leadership role in supporting the Contracts & Pricing Execution organization in Amgen India. Reporting to the Director, Contracts & Pricing Execution, the Senior Manager will lead operational teams responsible for executing critical U.S. commercial pricing and payment processes.

As part of the initial build-out of the Amgen India CPE capability, the Senior Manager will support the Director in establishing operational teams and delivery capabilities, including participating in recruiting, hiring, onboarding, and developing team members. The role oversees day-to-day operational delivery across areas including Medicaid and Government Pricing processing, chargebacks, commercial rebate payments, pricing and membership processing, and channel fee payment operations.

This leader will help establish operational discipline, scalable processes, and a high-performing team culture while ensuring accurate, compliant, and timely execution within a highly controlled environment.

What you will do

As the Senior Manager, Contracts & Pricing Execution (CPE) - Amgen India, you will lead the day-to-day operational management of pricing and payment processes supporting U.S. commercial operations. Reporting to the Director, Contracts & Pricing Execution (CPE) - Amgen India, this roleis responsible for managing operational teams executing key revenue management activities that support U.S. commercial pricing and payment programs. The Senior Manager will oversee daily workflows, prioritize operational activities, and ensure accurate, timely, and compliant execution across supported processes. This role ensures operational delivery excellence, adherence to control requirements, and effective performance management of teams operating in a highly accountable, deadline-driven environment.

The Senior Manager partners closely with the Director and U.S. stakeholders to ensure operational alignment, execution excellence, and continuous improvement across supported processes .

Key Responsibilities

Operational Execution & Delivery

Manage day-to-day operations for pricing, rebates, payment execution, and revenue management activities supporting U.S. commercial operations. Oversee operational teams responsible for activities including:

• Lead operational teams supporting Medicaid rebate invoice intake, validation, claims/CLD processing, dispute documentation, payment package support, reporting, reconciliations, and evidence retention.
• Provide operational oversight for Government Pricing support activities, including process execution, documentation, controls support, and timely escalation of risks or data issues.
• Oversee Managed Care / MCO rebate operations, including utilization and claims processing, rebate calculation support, payment execution support, customer/stakeholder follow-ups, and issue resolution.
• Ensure accurate, complete, and timely execution across Medicaid, Government Pricing, Managed Care, chargebacks, channel fees, pricing, membership and commercial rebate domains.
• Drive workload management, prioritization, service levels, quality standards, operational KPIs, and escalation discipline across teams.
• Identify risks, bottlenecks, quality gaps, and process improvement opportunities; drive sustainable corrective actions and continuous improvement.

Systems, Process & Controls Management

Provide operational oversight of revenue management platforms such as Model N, ensuring teams follow approved processes, system controls, data integrity standards, and SOP requirements.

• Partner with Information Systems and business stakeholders on system enhancements, defect resolution, access readiness, testing, upgrades, and process improvements.
• Ensure consistent application of SOPs, work instructions, documentation standards, QA checkpoints, handoffs, control evidence, and governance frameworks.
• Execute and support SOX-controlled processes and audit readiness requirements across p