Contracts & Pricing Execution Sr Mgr

Amgen Inc. (IR); Hyderabad; On-site; INR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Amgen India is seeking a Senior Manager, Contracts & Pricing Execution to lead day-to-day pricing and payment operations supporting U.S. commercial programs.

You will manage teams executing Medicaid, Government Pricing, rebates, chargebacks, and related revenue management activities, ensuring timely, accurate delivery in a controlled environment. The role emphasizes building scalable processes, developing leaders, and partnering with global stakeholders.

Qualifications

• Master’s degree in a related field and 11–15 years in pharma/commercial ops.
• 5+ years of leadership experience managing delivery teams in a controlled environment.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Lead day-to-day pricing, rebates, and revenue management activities for US ops.
• Oversee Medicaid Government Pricing, chargebacks, and channel fee processing.
• Ensure SOX-compliant controls and timely, accurate execution.
• Develop and coach managers and team leads across offshore delivery teams.

Skills

Leadership experience

Cross-functional collaboration

Analytical skills

Communication skills

Team development

Education

Master’s degree

Bachelor’s degree

Tools

Model N

Job description

Career Category Value and Access Job Description Senior Manager, Pricing & Revenue Management Operations (AIN)

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Role Impact

This role plays a key leadership role in supporting the Contracts & Pricing Execution organization in Amgen India. Reporting to the Director, Contracts & Pricing Execution, the Senior Manager will lead operational teams responsible for executing critical U.S. commercial pricing and payment processes. As part of the initial build-out of the Amgen India CPE capability, the Senior Manager will support the Director in establishing operational teams and delivery capabilities, including participating in recruiting, hiring, onboarding, and developing team members. The role oversees day-to-day operational delivery across areas including Medicaid and Government Pricing processing, chargebacks, commercial rebate payments, pricing and membership processing, and channel fee payment operations. This leader will help establish operational discipline, scalable processes, and a high-performing team culture while ensuring accurate, compliant, and timely execution within a highly controlled environment.

What you will do

As the Senior Manager, Contracts & Pricing Execution (CPE) – Amgen India, you will lead the day-to-day operational management of pricing and payment processes supporting U.S. commercial operations. Reporting to the Director, Contracts & Pricing Execution (CPE) – Amgen India, this role is responsible for managing operational teams executing key revenue management activities that support U.S. commercial pricing and payment programs. The Senior Manager will oversee daily workflows, prioritize operational activities, and ensure accurate, timely, and compliant execution across supported processes. This role ensures operational delivery excellence, adherence to control requirements, and effective performance management of teams operating in a highly accountable, deadline-driven environment. The Senior Manager partners closely with the Director and U.S. stakeholders to ensure operational alignment, execution excellence, and continuous improvement across supported processes.

Key Responsibilities

Operational Execution & Delivery

• Manage day-to-day operations for pricing, rebates, payment execution, and revenue management activities supporting U.S. commercial operations.
• Lead operational teams supporting Medicaid rebate invoice intake, validation, claims/CLD processing, dispute documentation, payment package support, reporting, reconciliations, and evidence retention.
• Provide operational oversight for Government Pricing support activities, including process execution, documentation, controls support, and timely escalation of risks or data issues.
• Oversee Managed Care / MCO rebate operations, including utilization and claims processing, rebate calculation support, payment execution support, customer/stakeholder follow-ups, and issue resolution.
• Ensure accurate, complete, and timely execution across Medicaid, Government Pricing, Managed Care, chargebacks, channel fees, pricing, membership, and commercial rebate domains.
• Drive workload management, prioritization, service levels, quality standards, operational KPIs, and escalation discipline across teams.
• Identify risks, bottlenecks, quality gaps, and process improvement opportunities; drive sustainable corrective actions and continuous improvement.

Systems, Process & Controls Management

Provide operational oversight of revenue management platforms such as Model N, ensuring teams follow approved processes, system controls, data integrity standards, and SOP requirements. Partner with Information Systems and business stakeholders on system enhancements, defect resolution, access readiness, testing, upgrades, and process improvements. Ensure consistent application of SOPs, work instructions, documentation standards, QA checkpoints, handoffs, control evidence, and governance frameworks. Execute and support SOX-controlled processes and audit readiness requirements across pricing, rebate, payment, and revenue management operations.

Controls, Compliance & Risk

Execute and support SOX-controlled processes associated with pricing and payment execution. Ensure appropriate control performance, documentation, and evidence preparation to support audit readiness. Partner with Finance, Compliance, Legal, and Corporate Audit teams to support internal and external audits. Proactively identify operational, financial, and compliance risks and implement mitigation actions.

U.S. Stakeholder Engagement

Serve as a key operational contact for U.S. stakeholders across Medicaid, Government Pricing, Managed Care / MCO rebates, chargebacks, channel fees, pricing, and membership processes. Communicate operational performance, risks, priorities, and progress clearly to leadership and cross-functional partners. Support governance forums, operational reviews, transition readiness discussions, and issue-resolution cadences with U.S. partners.

People Leadership & Development

Lead, coach, and develop managers, team leads, and individual contributors responsible for pricing and payment execution. Support recruitment, interviewing, onboarding, knowledge transfer, capability-building, and workforce planning as the AIN CPE organization scales. Create a culture of accountability, ownership, attention to detail, compliance mindset, collaboration, and continuous improvement aligned with Amgen Values.

Basic Qualifications

• Master’s degree and bachelor’s degree with 11–15 years of progressive experience in U.S. pharmaceutical / biotech commercial operations, pricing operations, revenue management, finance, accounting, or related operational roles.
• 5+ years of leadership experience, including managing operational teams, team leaders, managers, or large-scale delivery groups in a controlled environment.
• Demonstrated ability to lead deadline-driven operations, manage cross-functional stakeholders, and maintain strong quality and compliance discipline.

Preferred Qualifications

• Experience supporting U.S. pharmaceutical commercial operations in a regulated or highly controlled environment.
• Strong experience supporting U.S. pharmaceutical pricing and payment operations, including Medicaid and Government Pricing, chargebacks, commercial rebates, and channel fee processing.
• Experience working with revenue management systems such as Model N.
• Working knowledge of SOX controls, internal control frameworks, and audit requirements.
• Strong analytical, problem-solving, and communication skills.
• Experience working with offshore or distributed teams supporting U.S. stakeholders.
• Ability to identify opportunities for process improvement and implement operational enhancements.
• Experience working in U.S. pharmaceutical pricing and revenue management environments supporting functions such as Government Pricing, Medicaid rebates, commercial rebates, chargebacks, channel fees, and revenue management platforms such as Model N.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit www.amgen.com and follow us on www.twitter.com/amgen