Contracts & Pricing Execution Sr Mgr

Amgen Technology; Hyderabad; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

Amgen India seeks a Senior Manager to lead pricing and payment execution for U.S. commercial programs. You will manage day-to-day workflows, ensure accuracy, and drive performance in a highly regulated setting.

Reporting to the Director, you will partner with cross-functional teams, uphold SOX controls, and develop managers and contributors to sustain compliant revenue management.

Qualifications

• Experience in U.S. pharmaceutical pricing/revenue management operations.
• Strong leadership skills in a controlled environment.
• Familiarity with SOX controls and audit readiness.

Responsibilities

• Lead day-to-day operations for pricing, rebates, payment execution, and revenue management supporting U.S. commercial ops.
• Oversee Medicaid, Government Pricing, and MCO rebate operations with accuracy and timeliness.
• Ensure SOPs, QA checkpoints, and governance across pricing and revenue processes.
• Mentor managers and team leads; drive continuous improvement and risk mitigation.

Skills

Leadership

Pricing operations

Revenue management

SOX/compliance

Cross-functional leadership

Stakeholder management

Analytics

Education

Master's degree

Bachelor's degree

Tools

Model N

Job description

Job Summary

Senior Manager, Pricing Revenue Management Operations (AIN)

Role Impact

This role plays a key leadership role in supporting the Contracts Pricing Execution organization in Amgen India. Reporting to the Director, Contracts Pricing Execution, the Senior Manager will lead operational teams responsible for executing critical U.S. commercial pricing and payment processes.

What You Will Do

As the Senior Manager, Contracts Pricing Execution (CPE) Amgen India, you will lead the day-to-day operational management of pricing and payment processes supporting U.S. commercial operations.

Reporting to the Director, Contracts Pricing Execution (CPE) Amgen India, this role is responsible for managing operational teams executing key revenue management activities that support U.S. commercial pricing and payment programs. The Senior Manager will oversee daily workflows, prioritize operational activities, and ensure accurate, timely, and compliant execution across supported processes.

This role ensures operational delivery excellence, adherence to control requirements, and effective performance management of teams operating in a highly accountable, deadline-driven environment.

The Senior Manager partners closely with the Director and U.S. stakeholders to ensure operational alignment, execution excellence, and continuous improvement across supported processes.

Key Responsibilities

Operational Execution Delivery

• Manage day-to-day operations for pricing, rebates, payment execution, and revenue management activities supporting U.S. commercial operations. Oversee operational teams responsible for activities including:
• Lead operational teams supporting Medicaid rebate invoice intake, validation, claims/CLD processing, dispute documentation, payment package support, reporting, reconciliations, and evidence retention.
• Provide operational oversight for Government Pricing support activities, including process execution, documentation, controls support, and timely escalation of risks or data issues.
• Oversee Managed Care / MCO rebate operations, including utilization and claims processing, rebate calculation support, payment execution support, customer/stakeholder follow-ups, and issue resolution.
• Ensure accurate, complete, and timely execution across Medicaid, Government Pricing, Managed Care, chargebacks, channel fees, pricing, membership, and commercial rebate domains.
• Drive workload management, prioritization, service levels, quality standards, operational KPIs, and escalation discipline across teams.
• Identify risks, bottlenecks, quality gaps, and process improvement opportunities; drive sustainable corrective actions and continuous improvement.

Systems, Process Controls Management

• Provide operational oversight of revenue management platforms such as Model N, ensuring teams follow approved processes, system controls, data integrity standards, and SOP requirements.
• Partner with Information Systems and business stakeholders on system enhancements, defect resolution, access readiness, testing, upgrades, and process improvements.
• Ensure consistent application of SOPs, work instructions, documentation standards, QA checkpoints, handoffs, control evidence, and governance frameworks.
• Execute and support SOX-controlled processes and audit readiness requirements across pricing, rebate, payment, and revenue management operations.

Controls, Compliance Risk

• Execute and support SOX-controlled processes associated with pricing and payment execution.
• Ensure appropriate control performance, documentation, and evidence preparation to support audit readiness.
• Partner with Finance, Compliance, Legal, and Corporate Audit teams to support internal and external audits.
• Proactively identify operational, financial, and compliance risks and implement mitigation actions.

U.S. Stakeholder Engagement

• Serve as a key operational contact for U.S. stakeholders across Medicaid, Government Pricing, Managed Care / MCO rebates, chargebacks, channel fees, pricing, and membership processes.
• Communicate operational performance, risks, priorities, and progress clearly to leadership and cross-functional partners.
• Support governance forums, operational reviews, transition readiness discussions, and issue-resolution cadences with U.S. partners.

People Leadership Development

• Lead, coach, and develop managers, team leads, and individual contributors responsible for pricing and payment execution.
• Support recruitment, interviewing, onboarding, knowledge transfer, capability‑building, and workforce planning as the AIN CPE organization scales.
• Create a culture of accountability, ownership, attention to detail, compliance mindset, collaboration, and continuous improvement aligned with Amgen Values.

What We Expect of You

We are all different, yet we all use our unique contributions to serve patients. The ideal candidate is a strong operational leader with experience managing teams responsible for complex commercial operations in highly controlled environments.

Basic Qualifications

• Masters degree and bachelorsdegree with 1115 years of progressive experience in U.S. pharmaceutical / biotech commercial operations, pricing operations, revenue management, finance, accounting, or related operational roles.
• 5+ years of leadership experience, including managing operational teams, team leaders , managers, or large-scale delivery groups in a controlled environment.
• Demonstrated ability to lead deadline-driven operations, manage cross-functional stakeholders, and maintain strong quality and compliance discipline.

Preferred Qualifications

• Experience supporting U.S. pharmaceutical commercial operations in a regulated or highly controlled environment
• Strong experience supporting U.S. pharmaceutical pricing and payment operations, including Medicaid and Government Pricing, chargebacks, commercial rebates, and channel fee processing
• Experience working with revenue management systems such as Model N
• Working knowledge of SOX controls, internal control frameworks, and audit requirements
• Strong analytical, problem-solving, and communication skills
• Experience working with offshore or distributed teams supporting U.S. stakeholders
• Ability to identify opportunities for process improvement and implement operational enhancements
• Experience working in U.S. pharmaceutical pricing and revenue management environments supporting functions such as Government Pricing, Medicaid rebates, commercial rebates, chargebacks, channel fees, and revenue management platforms such as Model N.