Senior Manager - Field Effectiveness and Field Reporting

1074 Amgen Technology Pvt Ltd.; Hyderabad; Presencial; INR 3.000.000 - 5.000.000; Tempo integral

Resumo da vaga

Amgen Inc. in Hyderabad is seeking a Senior Manager to coordinate delivery across internal and external teams (AIN and India) for the Cardiovascular Field Effectiveness unit.

You will drive end-to-end analytics, operations, and reporting while promoting best practices and scalable solutions. You will collaborate with US leadership and offshore teams, lead talent development, and steer automation initiatives to improve efficiency and business impact.

Qualificações

• Master’s degree with 10+ years in sales analytics, ops, or field effectiveness.
• Or degree with 12+ years in same areas plus field reporting.

Responsabilidades

• Act as main contact for the Cardiovascular Business Unit Field Effectiveness team in India.
• Train, develop, and manage talent to meet organizational needs.
• Coordinate with US leadership and offshore India teams for field analytics.
• Lead end-to-end delivery of core field analytics, operations, and reporting.
• Oversee field capability initiatives: targeting, quarterly processes, reporting, alerts.
• Identify and prioritize opportunities to improve field analytics and processes.
• Pilot and implement automation across Field Effectiveness capabilities.
• Ensure solutions drive measurable business outcomes with collaborators.

Conhecimentos

Leadership

Sales analytics

Data analysis

Communication

Collaboration

Project management

Go-To-Market

Stakeholder management

Formação

Master’s degree

Bachelor’s degree

Ferramentas

CRM

SQL

Excel

React

Descrição da vaga

What you will do

Lets do this. Lets change the world.

You will be accountable for coordinating our delivery efforts across the internal and external team located in AIN and across India. In addition, the Sr Manager must manage relationships across a complex internal set of teams and functional groups.

This position reports to the Director, Field Excellence Delivery and will be responsible for the following:

• Key Integrator: Act as main point of contact and representative of the Cardiovascular Business Unit (CBU) Field Effectiveness team in India
• Talent Development: Train, develop, and manage talent to meet organizational needs
• Global Collaboration: Act as the primary point of contact for CBU Field Excellence leadership in the US and the offshore team in India, either through our Contract teams or direct AIN FTEs
• Operational Excellence and Delivery: Lead end-to-end delivery of CBU core field analytics, operations, and field data and reporting ensuring quality, scalability, and operational efficiency, while promoting best practices in field effectiveness approaches and methodologies
• Co-lead special initiatives and projects (e.g. sales force go-to-market, size & structure, sub-national analytics, launch readiness)
• Oversee execution and pull-through of field force capabilities - customer targeting, quarterly field operations processes, field reporting, field alerts / suggestions, etc.
• Continuous Improvement: Lead identifying and prioritizing areas of opportunity across CBU field effectiveness capabilities and processes
• Automation: lead the piloting, planning, and implementation of automation across the Field Effectiveness capabilities for CBU
• Business Impact & Collaborator Management: Ensure capability solutions drive tangible business outcomes and collaborate with global key collaborators to refine requirements, measure impact, and report progress

Basic Qualifications

• Master’s degree & 10+ years of experience in sales analytics, sales operations, and/or field effectiveness OR degree & 12+ years of experience in sales analytics, sales operations, and/or field effectiveness AND field reporting.
• 2+ years of leadership experience directly managing people, teams, projects, programs, and directing the allocation of resources.

Preferred Qualifications

• Relevant sales force effectiveness, sales operations, and field platforms and systems (i.e. CRM, sales operations enablement, reporting) experience in the bio/pharmaceutical industry
• Analytical Skills: The ability to analyze data, identify trends, and make data-driven decisions is crucial. This includes proficiency in statistical analysis and familiarity with tools like Excel, SQL, and data visualization software including React
• Technical Proficiency: Knowledge of relevant software and technologies, such as sales planning and operations platforms (targeting, alignment and roster management, incentive compensation), sales CRM, and other field-specific tools, is important.
• Critical Thinking: Strong analytical skills to diagnose business issues and incorporate into development or adjustment of strategies, plans and tactics to achieve business objectives
• Project Management: Ability to lead cross-functional teams to identify, prioritize, and implement improvements to field analytics and operations processes
• Collaboration: Ability to work effectively with stakeholders to ensure alignment and support for initiatives
• Communication: Effective communication is key, both in writing and verbally. This includes the ability to present data and findings clearly to stakeholders and team members.
• Minimum 3 years experience in leading and delivering sales force Go-To-Market and Size and Structure strategy project
• Experience managing multiple stakeholders, prioritizing across a multitude of responsibilities and allocating resources to drive maximum impact
• Oral, written and presentation skills to explain complex concepts and controversial findings clearly to a variety of audiences, including senior management
• Comfortable challenging the status quo and bringing forward innovative solutions
• Ability to identify areas for process and systems innovation and implement change that will enhance the overall effectiveness of the team

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Amgen is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is a equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit www.amgen.com and follow us on www.twitter.com/amgen