Contract Administrator

Rockwell Automation; Delhi; Hybrid; INR 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid work model

Great compensation package

Career development opportunities

CSR opportunities

24/7 employee assistance

Job summary

Rockwell Automation in India (Pune/Noida) invites a detail-oriented operations professional to join our Order Management team. You will review material demand, check parts availability, and drive purchase requisitions in a hybrid work setting.

You will coordinate with global stakeholders, ensure SOP compliance, and contribute to process improvements while delivering excellent customer experience.

Qualifications

• Bachelor’s degree in science, commerce or business administration.
• 2–4 years in business operations and order management.
• Experience with global work styles and remote clients.
• Willint to work flexible shifts across time zones.

Responsibilities

• Review material demand and check parts availability in the system.
• Coordinate with master data/ETO teams to activate parts.
• Generate Purchase Requisitions and execute SOP-guided tasks.
• Support global teams with data gathering and reporting.

Skills

Order Management

Stakeholder Liaison

Data entry

Customer service

Process improvement

Education

Bachelor's degree in science/ commerce/ business administration

Job description

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

Pune/Noida-India

The candidate will work on Order Management, Order of Material, Good Receipt and they will report to Team Lead and have a hybrid schedule in Pune, India.

Your Responsibilities

Review material demand from engineers, check parts availability in the system, coordination with the respective team (master data/ETO) to get the parts active, generate the material demand (Purchase Requisition) in the system. Execute processes in compliance with established SOPs and guidelines. Performs a wide variety of administrative/Operational duties for assigned team(s) & function(s) globally. Responsible for gathering and summarizing enabling data to execute assigned tasks.

The Essentials - You Will Have

• Act as a Point of Contact for acknowledging & addressing internal customers queries related to tasks assigned.
• Participate and actively contribute to continuous improvement initiatives & reporting/documenting enhancements to improve productivity.
• Enthusiastic to work and adapt in a dynamic, fast paced, and challenging environment.
• Able to manage difficult situations in a professional and commercial manner.
• flexible and someone who holds self-accountable for completing own tasks/responsibilities, but also contributes to others 'Efforts', as required.
• Work closely with stakeholders for the optimization of processes, identify process improvement opportunities and areas for continuous improvement.
• Effectively interface with internal and external stakeholders (in varying roles and departments); provide succinct information on time & as requested.
• Strong passion for delivering excellent customer experience.
• Strong ability to clearly articulate & convey the understanding to peers & customers.

The Preferred - You Might Also Have

• Bachelor's degree in science/ commerce/ business administration or equivalent.
• Minimum of 2-4 years of relevant experience in Business Operations and order Management.
• Should have exposure to Global Work style, engagement with clients while sitting at remote locations.
• Willing to work in flexible business shifts / global time zones including NA/LA time zone to drive business stakeholder connect.
• Prior experience of working in business operations with hands-on experience of material management / supply request/Shopping Carts/material tracking/shipping / good receiving functions as required would be preferred. Procurement are a plus.
• Exposure around audits and services contracts is a plus. Lean Six Sigma certifications are a plus.

What We Offer

Our benefits package includes …

• The ability to collaborate with, learn from colleagues in a complex, global organisation.
• We provide a working environment with a creative company, paired with a great compensation package, great benefits, and a supportive atmosphere where you can sharpen with new challenges and development opportunities.
• Hybrid work-from-home and at a determined Rockwell Automation facility.
• Corporate Social Responsibility opportunities,
• Support from our 24/7 employee assistance program.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.