Contract Administrator

Rockwell Automation; India; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid work

Global exposure

CSR opportunities

Employee assistance program

Job summary

Rockwell Automation in India is seeking a Contract Administrator for Contracts & Order Management. You will review material demands, check parts availability, create purchase requisitions, and ensure processes comply with SOPs across global teams.

You will coordinate with suppliers and engineers to obtain ROHS certificates, manage supplier communications, publish reports from SAP/IFS, and support training/services activities.

Qualifications

• Bachelor's degree in science, commerce, or business administration or equivalent.
• Minimum 2 years in business operations and order management.
• Exposure to global work environments and remote collaboration.
• Experience with procurement and supply requests is a plus.

Responsibilities

• Acknowledge and address internal customer queries related to tasks assigned.
• Process purchase requisitions and manage material delivery and receipts.
• Coordinate with master data/ETO to activate parts and ensure ROHS certificates.
• Extract data from SAP/IFS and publish regional reports per schedule.
• Support training administration and services activities for education offerings.
• Work with regional teams to ensure compliance and smooth processes.
• Contribute to continuous improvement initiatives and SOP adherence.
• Coordinate with multiple teams across the organization for updates.

Skills

Communication skills

Problem solving

Stakeholder management

Self-accountable

Adaptability

Team collaboration

Education

Bachelor's degree in science/ commerce/ business administration or equivalent

Tools

SAP

IFS

Job description

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

Job Description

Contract Administrator - Contracts & Order Management

Your Responsibilities:

• Review material demand from engineers. Check parts availability in the system. Coordinate with the respective team (master data/ETO) to get the parts active. Create the material demand (Purchase Requisition) in the system.
• Accomplish processes in compliance with established SOPs and guidelines. Perform several administrative/Operational tasks for assigned team(s) and function(s) globally.
• Gather and summarise enabling data to complete assigned tasks.
• Contacting supplier for ROHS certificate, coordinate with the engineers/project team all requirement needed to create the purchase requisition for material fulfilment.
• You provide administrative support on activities related to a customer order. These activities span from receipt through closure, including procurement of goods and services from specified suppliers. The complexity of these suppliers ranges from moderate to high. You will perform these tasks and observing all relevant procedures.
• Work with required regional and domestic team members to ensure compliance and smooth processing of the activities/processes assigned.
• Extract data (from business systems, SAP / IFS / others) and publish necessary reports required by the regional team members following the established schedule and guidelines.
• Contribute to Root cause analysis for any deviation highlighted by the regional partners, required documentation of the said deviations and responding to audit processes.
• Use the official tools available like conference calls and emails for frequent interaction with peers/regional partner on discussion related to processes, feedback, presentations and other updates.
• Coordinate with multiple teams across organisation for required updates, material delivery/availability and receipts.
• Coordinate and support training admin/services activities for education services.

The Essentials - You Will Have:

• Act as a Point of Contact for acknowledging & addressing internal customers queries related to tasks assigned.
• Participate & actively contribute to continuous improvement initiatives & reporting/documenting enhancements to improve productivity.
• Enthusiastic to work and adapt.
• Manage difficult situations.
• someone who holds self-accountable for completing own responsibilities, but also contributes to others 'Efforts', as needed.
• Work closely with stakeholders for the optimization of processes, identify process improvement opportunities and areas for continuous improvement.
• Effectively interface with internal and external stakeholders (in varying roles and departments); provide succinct information on time & as requested.
• Strong passion for delivering excellent customer experience.
• Strong ability to clearly articulate & convey the understanding to peers & customers.

The Preferred - You Might Also Have:

• Bachelor's degree in science/ commerce/ business administration or equivalent.
• Minimum of 2+ years of relevant experience in Business Operations and order Management.
• Should have exposure to Global Work style, engagement with clients while sitting at remote locations.
• Willing to work in flexible business shifts / global time zones including AP/EMEA/NA/LA time zone to drive business stakeholder connect.
• Prior experience of working in business operations with hands‑on experience of material management /supply request/Shopping Carts/material tracking/shipping / good receiving functions as required would be preferred.
• Procurement is plus.
• Exposure around audits and services contracts is additional.
• Lean Six Sigma certifications is Plus.

What We Offer:

• Our benefits package includes:
• The ability to collaborate with, learn from colleagues in a complex, global organisations.
• We provide a working environment with a creative company, paired with a great compensation package, great benefits, and a supportive atmosphere where you can sharpen with new challenges and development opportunities.
• Hybrid work-from-home and at a determined Rockwell Automation facility.
• Corporate Social Responsibility opportunities,
• Support from our 24/7 employee assistance program.
• We are committed