Continuous Improvement & Transformation Consultant

General Mills Inc.; Mumbai; Hybrid; INR 1,500,000 - 3,000,000; Full time

Job summary

General Mills Inc. recherche un consultant en Amélioration Continue et Transformation pour diriger des initiatives CI au sein de l’équipe GSS, avec une interaction multi-sites et une presence hybride à Mumbai.

Le candidat idéal apporte une expertise Lean, Signavio et gestion de projets, et peut former/coach les propriétaires de processus tout en mesurant les économies et les gains de performance.

Qualifications

• Minimum 8 ans d'expérience liée dans l'amélioration continue ou l'excellence opérationnelle.
• 2 ans d'expérience SAP Signavio exigés, avec gestion de projets et amélioration de processus.
• Certification Lean Six Sigma Black Belt requise.

Responsibilities

• Soutenir l'équipe de direction GSS dans l'exécution de la stratégie et du cadre d'excellence du service.
• Prioriser les opportunités d'amélioration et assurer une propriété et une livraison claires des améliorations.
• Collaborer avec les parties prenantes mondiales pour mettre en œuvre des initiatives qui apportent de la valeur.
• Analyser les pratiques opérationnelles actuelles pour identifier des opportunités d'amélioration.
• Conduire des initiatives d'amélioration telles que des sessions VSM et des conceptions d'état futur.
• Lire et interpréter les sorties SAP Signavio Process Manager pour baseliner l'état actuel et estimer les opportunités.
• Former les employés aux fondamentaux du CI et à la cartographie des processus Signavio.
• Travailler avec les équipes globales pour développer et mettre en œuvre des idées générant de la valeur commerciale.
• Conduire des initiatives Lean pour éliminer les gaspillages et standardiser les pratiques.
• Assurer que les modèles Signavio mis à jour servent de source unique de vérité.

Skills

Analytical thinking

Verbal & written communication

Interpersonal skills

Decision making

Time management

Project management principles

Education

Bachelor's degree

Lean Six Sigma Black Belt

Masters (preferred)

Tools

MS Excel

MS Word

MS PowerPoint

Visio

Minitab

SharePoint

SAP Signavio Process Manager

Job description

## Continuous Improvement & Transformation ConsultantPostuler: Hybride: Powai, Mumbai, MH: plein temps: Offre publiée aujourd'hui: 10130876**APERÇU DE L'ENTREPRISE**Notre raison d'être est de produire des aliments appréciés dans le monde entier. Mais nous ne nous arrêtons pas là. Notre entreprise est un lieu où la priorité est d'être une force bienfaisante, un lieu où l'on se peut développer par l'apprentissage, explorer de nouvelles perspectives et réinventer le champ des possibles, chaque jour. Nous recherchons des talents désireux de donner le meilleur d'eux-mêmes — des esprits audacieux et généreux, prêts à se challenger mutuellement et à grandir ensemble. Parce que devenir le leader incontesté de l’industrie agroalimentaire, signifie s’entourer de personnes qui regardent l’avenir avec avidité.**JOB OVERVIEW** This role would lead strategic and tactical initiatives related to continuous improvement and service excellence for the Global Shared services (GSS) team spread across geographies/locations. This role would own the setup of service excellence metrics, driving CI culture using innovative techniques, deployment of Lean methodologies and build process improvement capabilities within the GSS team by conducting training and facilitation sessions.This role would enable leadership to implement site-wide CI initiatives, setting up and rolling out new frameworks, approaches and providing inputs on thought leadership.**JOB ACCOUNTABILITIES*** Support GSS extended leadership team in executing the service excellence strategy and framework* Assist with prioritization of process improvement opportunities and ensuring clear ownership and delivery of improvements* Collaborate with global stakeholders for implementing initiatives that drive value* Deep dive into current business practices and processes to identify improvement opportunities* Lead/drive improvement initiatives such as facilitating/conducting Value Stream Mapping (VSM) sessions, present and future state process design, improvement of key metrices* Read and interpret SAP Signavio process-mining outputs like process discovery, variant analysis, bottleneck and rework identification, conformance checks, throughput and cycle-time views to baseline current state, validate VSM findings with system evidence, and size opportunities* Build, structure and maintain end-to-end process models in SAP Signavio Process Manager (BPMN 2.0), including current-state and future-state models, process hierarchy and levelling, naming and modelling conventions, and linkage of models to KPIs, controls and process owners* Train employees on CI fundamentals & methods to identify and implement process improvement initiatives* Coach process owners and teams on reading Signavio process models so they are self-dependant on process mapping and insight is interpreted and acted on without dependence on the CI team* Work collaboratively with global teams to develop and implement ideas that drive business value* Lead Lean initiatives to eliminate waste, standardize processes/practices, develop action plans to achieve service excellence and customer satisfaction* Help teams in setting up and standardize operational, service owner and business outcome metrics* Ensure improved and standardized processes are reflected as governed, published Signavio models that serve as the single source of truth for the process* Track, validate & report cost savings post implementation of improvement initiatives, implement site-wide CI initiatives, setting up and rolling out new frameworks* Use Signavio process-mining views to evidence baseline versus post-implementation performance and confirm improvements are sustained**MINIMUM QUALIFICATION*** Minimum Degree Requirements: Bachelors* Minimum years of related experience required: 8* Minimum relevant SAP Signavio experience required: 2 years, gained alongside a core continuous improvement or process excellence role* Required Professional Certifications: Lean Six Sigma Black Belt from a reputed institute like ASQ, ISI etc. **PREFERRED QUALIFICATION*** Preferred Degree Requirements: Masters* Preferred Major Area of Study: Shared Service Operations / Quantitative Background* Preferred Professional Certifications: Lean Practitioner certification, SAP Signavio certification (Process Manager / Process Intelligence)* Preferred years of related experience: 10 **SPECIFIC SKILLS NEEDED****Technical Skills*** Proficiency in MS Excel, Word, PowerPoint, Visio and Minitab* Experience in SharePoint* Lean & Continuous improvement methodology & tools* Project management principles* SAP Signavio Process Manager (expert): demonstrated hands-on process modelling in BPMN 2.0 — building and governing multi-level end-to-end process models, applying modelling standards and conventions, managing dictionary/glossary objects, versioning, review and publishing workflows, and collaboration with process owners on model sign-off**Soft Skills*** Good Verbal & Written Communication* Analytical thinking* Interpersonal skills – ability to communicate effectively across all levels & in a multi-culture environment* Ability to influence* Problem-solving mindset* Fast decision making* Ability to prioritize & manage time **ADDITIONAL REQUIREMENTS*** Certified on and hands-on with continuous improvement tools, including deploying Lean methodology, conducting VSMs for medium to large projects/initiatives, change management, knowledgeable of best-in-class industry benchmarks for service performance management* Demonstrated experience in Project Management (Medium and Large projects)* Able to connect process-mining evidence to Lean problem solving — using data to confirm or challenge what a VSM or Gemba walk suggests* Individual Contributor role**CONDITIONS D'ADMISSIBILITÉ**Les candidats doivent satisfaire aux exigences d'âge minimal requis dans la région où se trouve le poste.