Content Moderation Analyst
Location: Bangalore
Work Model: 100% Onsite
Working Days: 5 days a week
Shift: Rotational Shifts
Job Summary
We are looking for detail-oriented and responsible freshers to join our team as Content Moderation Analysts. In this role, you will monitor live AI sessions and review visual content to identify activities that may indicate potential misuse of the platform.
You will be trained on moderation policies, classification guidelines, and escalation procedures. The role requires strong observation skills, attention to detail, logical thinking, and the ability to make accurate decisions within defined timelines.
This is an excellent opportunity for graduates who are interested in AI, Content Moderation, Trust & Safety, Platform Operations, or AI/ML Operations.
Key Responsibilities
- Monitor multiple live AI sessions and visual feeds simultaneously.
- Review session activity and identify content or behavior that may require moderation.
- Understand and classify whether an activity is part of an approved simulation/game environment or may represent a potential real-world use case.
- Follow established moderation policies and guidelines while making decisions.
- Make accurate and timely classifications based on the information available.
- Record moderation decisions, classifications, confidence levels, and reasons clearly.
- Escalate suspicious, high-risk, or unclear cases to the appropriate team.
- Maintain accuracy and consistency while handling multiple sessions.
- Identify unusual or recurring patterns and report them through the defined process.
- Work with quality, operations, and escalation teams when additional review is required.
- Meet productivity, quality, accuracy, and turnaround-time targets.
- Stay updated with changes to moderation policies, workflows, and processes.
- Maintain confidentiality and handle sensitive content responsibly.
- Participate in training and coaching sessions to improve moderation quality and performance.
Required Qualifications
- Freshers/Recent Graduates are welcome to apply.
- Graduate degree in any discipline.
- Good observation and attention-to-detail skills.
- Strong logical and analytical thinking.
- Ability to understand and follow detailed instructions and guidelines.
- Good written and verbal communication skills.
- Ability to make decisions based on available information.
- Comfortable working with computers and learning new tools or platforms.
- Ability to multitask and manage multiple sessions or tasks simultaneously.
- Willingness to work in a fast-paced, target-driven environment.
- Comfortable working in rotational shifts and from the office.
Preferred Skills
Prior experience is not mandatory. Candidates with the following skills or exposure will be preferred:
- Interest in AI/ML, Generative AI, or emerging technologies.
- Basic understanding of content moderation or online safety.
- Familiarity with web applications, dashboards, or monitoring tools.
- Strong visual observation and pattern-recognition skills.
- Ability to document information clearly and accurately.
- Problem-solving and decision-making skills.
- Ability to remain focused while performing repetitive or high-volume tasks.
Who Can Apply?
- Freshers and recent graduates.
- Candidates from any academic background.
- Candidates looking to start a career in AI Operations, Content Moderation, Trust & Safety, Risk Operations, or Platform Integrity.
- Candidates who are comfortable working 100% onsite in Bangalore.
- Candidates who are flexible to work in rotational shifts.
Work Requirements
- Work Location: Bangalore
- Work Model: 100% Onsite
- Working Days: 5 days per week
- Shifts: Rotational
- Candidates must be flexible to work across different shift timings based on business requirements.
Key Performance Metrics
Performance will be evaluated based on:
- Moderation accuracy and consistency
- Quality scores
- Productivity and throughput
- SLA and turnaround-time adherence
- Accuracy and completeness of documentation
- Appropriate escalation of suspicious or uncertain cases
- Compliance with moderation policies and procedures
- Learning and adherence to updated guidelines
What We Look For
We are looking for candidates who are:
- Observant able to notice small details in visual content.
- Analytical – able to assess information and make logical decisions.
- Consistent – able to apply the same guidelines across different cases.
- Responsible – able to handle sensitive content with confidentiality.
- Adaptable – comfortable learning new tools, processes, and policies.
- Focused – able to work accurately in a high-volume environment.
- Flexible – willing to work rotational shifts and from the office.
Freshers with the right attitude, attention to detail, and willingness to learn are encouraged to apply.