Consumer Insights Specialist - Fully Remote | Upto $120/hr

mercor; India; Remote; INR 13,616,000 - 18,421,000; Full time

Job summary

Mercor, a remote-capable research services company, seeks a Survey Research & Consumer Insights Expert on a contract basis. You will evaluate surveys for quality and relevance, and collaborate with AI research teams.

You bring 3+ years in survey research or related fields, hands-on experience designing or fielding surveys, and strong written communication to justify methodological choices. Familiarity with industry tools is a plus.

Qualifications

• 3+ years of professional experience in survey research, market research, consumer insights, behavioural science, UX research, or a closely related field.
• Meaningful hands-on experience designing and/or fielding surveys professionally.
• Strong understanding of questionnaire design and common sources of survey error and bias.
• Strong written communication skills and the ability to explain why a survey design decision is methodologically strong or weak.
• High attention to detail and comfort making nuanced judgments with incomplete or ambiguous information.

Responsibilities

• Review and evaluate surveys for methodological quality, clarity, and fitness for purpose.
• Assess survey questions for issues such as leading language, ambiguity, double-barreled questions, response-option problems, ordering effects, and respondent burden.
• Evaluate screeners, eligibility criteria, survey flows, skip/display logic, scales, and questionnaire structure.
• Identify potential sources of sampling, measurement, response, and selection bias.
• Provide clear, structured rationales explaining methodological issues and recommended improvements.
• Help evaluate AI-generated survey content and research reasoning against professional research standards.

Skills

Survey design

Questionnaire design

Bias analysis

Written communication

Attention to detail

Tools

Qualtrics

SurveyMonkey

Alchemer

Decipher/Forsta

QuestionPro

Job description

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Survey Research & Consumer Insights Expert

Type: Contract

Compensation: $120/hour

Location: Remote

Responsibilities

• Review and evaluate surveys for methodological quality, clarity, and fitness for purpose.
• Assess survey questions for issues such as leading language, ambiguity, double-barreled questions, response-option problems, ordering effects, and respondent burden.
• Evaluate screeners, eligibility criteria, survey flows, skip/display logic, scales, and questionnaire structure.
• Identify potential sources of sampling, measurement, response, and selection bias.
• Provide clear, structured rationales explaining methodological issues and recommended improvements.
• Help evaluate AI-generated survey content and research reasoning against professional research standards.

Qualifications Must-Have

• 3+ years of professional experience in survey research, market research, consumer insights, behavioural science, UX research, or a closely related field.
• Meaningful hands-on experience designing and/or fielding surveys professionally.
• Strong understanding of questionnaire design and common sources of survey error and bias.
• Strong written communication skills and the ability to explain why a survey design decision is methodologically strong or weak.
• High attention to detail and comfort making nuanced judgments with incomplete or ambiguous information.

Preferred

• Experience with platforms such as Qualtrics, SurveyMonkey, Alchemer, Decipher/Forsta, QuestionPro, or similar research tools.