Consultant, Operational Excellence

vmysmartpros; India; On-site; INR 8,596,000 - 12,416,000; Full time

Benefits offered by this job

Healthcare Coverage

401(k) Retirement Plan

Paid Time Off

Paid Parental Leave

Family planning support

Job summary

Early Warning is seeking a Consultant, Operational Excellence to drive process efficiency and scalable improvements across the enterprise. You will work with cross-functional partners to translate strategic priorities into actionable workflows and measurement of outcomes.

The role is located in Scottsdale, San Francisco, Chicago, or New York with a hybrid work model. The position emphasizes data-driven analyses, KPI tracking, and change management across automation, digital solutions, and

Qualifications

• Bachelor's degree or higher in a related field.
• 5 years of experience in process improvement or management consulting.
• Proven track record leading enterprise-wide transformation initiatives.
• Knowledge of process improvement frameworks (DMAIC, Lean, Six Sigma, Kaizen).
• Strong communication and stakeholder management skills.

Responsibilities

• Support execution of process efficiency initiatives within assigned domains.
• Conduct process assessments to identify inefficiencies and risks.
• Contribute to delivery of transformation initiatives with analyses and deliverables.
• Collaborate with leaders to translate strategy into actionable improvements.
• Collect and analyze KPIs to measure impact and outcomes.
• Support automation and digital solution implementations with requirements and testing.

Skills

Communication skills

Influencing

Negotiation

Change management

Data analysis

Education

Bachelor's degree in business administration / operations management / industrial engineering

Tools

BI tools

Analytics software

Job description

About the position

At Early Warning, weve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose The Consultant, Operational Excellence is responsible for working within a larger team to drive operational excellence and organizational efficiency initiatives across the Early Warning. This includes helping the team lead execute and implement continuous improvement of business processes across the enterprise. This role is focused on ensuring cross-functional processes are optimized for scalability, agility, and performance, aligning with strategic goals to deliver measurable business outcomes.

Responsibilities

• Supports the execution of process efficiency and optimization initiatives within assigned business domains, following established priorities and guidance
• Conducts process assessments and documentation across assigned functions to identify inefficiencies, redundancies, risks, and opportunities for improvement
• Contributes to the delivery of process improvement and transformation initiatives by completing assigned workstreams, analyses, and deliverables
• Works with senior leaders, managers, and cross-functional stakeholders to support the translation of strategic priorities into actionable process improvements.
• Supports execution of transformation initiatives in partnership with the Senior Director of Operational Excellence by completing assigned analyses, documentation, and implementation tasks
• Collects, tracks, and analyzes key performance indicators (KPIs) to measure process effectiveness, efficiency improvements, and initiative outcomes
• Assists with the identification and implementation of automation, AI, and digital solutions by gathering requirements, documenting use cases, and supporting testing and rollout activities
• Prepares data-driven analyses, presentations, and reports for leadership and project teams, translating process findings into clear and concise materials
• Supports change management activities for assigned initiatives, including stakeholder communications, training materials, and adoption tracking
• Ensures compliance, risk, and scalability considerations are reflected in process documentation and redesign efforts, in coordination with risk, legal, and control partners

Requirements

• Bachelors degree in business administration, operations management, industrial engineering, or a related field / degree
• 5 years of experience in business process improvement, operations excellence, or management consulting.
• Demonstrated success in leading enterprise-wide transformation initiatives with measurable impact
• Knowledge of process improvement frameworks (e.g., DMAIC, Lean, Six Sigma, Kaizen)
• Background in change management and executive stakeholder management
• Exceptional communication, influencing, and negotiation skills
• Background and drug screen

Nice-to-haves

• Masters degree or MBA
• Lean Six Sigma Black Belt or Master Black Belt certification
• Experience in Financial Services and the payment ecosystem
• Strong data-driven decision-making skills, with proficiency in BI tools and advanced analytics

Benefits

• Healthcare Coverage Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.