Congress Communications & Operations Manager

Takeda; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Takeda in Bengaluru seeks an experienced operations professional to execute pre-congress planning, congress delivery, and post-congress handoffs for global events. You will leverage approved AI to create attendee plans, map KOLs, assemble modular booth content, and draft daily reports in collaboration with the GCM Med Comms team.

The role requires 5+ years in biopharma, strong English, and the ability to coordinate across time zones, manage budgets, and ensure content accuracy within tight

Qualifications

• Experience in biopharma congress support, medical content operations, or cross-functional project coordination.
• Ability to scan programs, identify presenters and KOLs and draft attendance plans.
• Strong scientific literacy and capacity to produce concise, source-supported summaries.

Responsibilities

• Pre-congress planning: maintain plans, trackers, risks and actions.
• Congress-period delivery: coordinate on-site/remote support and draft daily reports.
• Post-congress: compile source packages and track production status for final publication.

Skills

Congress/event planning

Session coverage

Booth-content workflows

AI and digital tools for KOL mapping

Scientific literacy & concise writing

Education

Medicine/Pharmacy/Life Sciences degree

Advanced scientific qualifications preferred

Tools

AI tools

Version control systems

Job description

Job Description

Role Objectives :

• Execute Congress operational support across pre-congress planning, congress-period delivery, post-congress handoffs for global congresses and defined regional or local congress requests
• Use approved AI to create coverage and participant-assignment plans, identify attendees and KOLs, assemble approved modular booth content and draft daily reports; coordinate content-production delivery through the GCM Med Comms & Congress Content Factory Integration Lead
• Apply the approved scientific narrative and messaging and escalation scientific strategy, attendance, budget, local-regulatory and content-approval decisions to the appropriate Global Medical or local owner

Key Responsibilities :

Pre-congress Planning

• Maintain congress plans, trackers, source inventories, risks, actions and open decisions
• Use approved AI tools to scan congress programs, identify presenters and KOLs and to draft attendance, session-coverage and participant-assignment plans
• Coordinate technical programming and track logistics and contracting handoffs
• Share approved scientific narrative and messaging with GCM Med Comms & Congress Content Factory Integration Leads to develop required materials and booth-content packages, assemble approved modular content

Congress-period Delivery

• Coordinate on-site and remote operational support and execution of the approved coverage plan
• Review AI-enabled note capture from congresses and draft concise daily reports for Global Medical scientific and contextual review
• Track rapid-response actions and implement approved next-day coverage, panel-content or programming changes
• Support local congresses through approved content reuse, standard templates, content-library access and remote coordination and escal…

Post-congress

• Compile the congress source package, prepare content production requirements for the GCM Med Comms & Congress Content Factory Integration Lead and track production status, review comments, versions, approvals and final publication through the agreed workflow

Qualifications :

Experience: More than 5 years of relevant experience within the biopharmaceutical industry, including at least 3 years in scientific communications, congress support, medical content operations, and/or cross-functional project coordination.

Technical skills :

• Working knowledge of congress/event planning, session coverage, booth-content and post-congress workflows
• Ability to use AI and digital tools for KOL mapping and structured synthesis
• Strong scientific literacy and ability to draft accurate, concise and source-supported summaries
• Familiarity with modular content, repositories, version control and Medical-review workflows
• Strong attention to detail and ability to deliver across global time zones and tight deadlines

Education: Degree in Medicine, Pharmacy, Life Sciences, Public Health, Medical Communications, or a related field required. Advanced scientific or healthcare qualifications (PharmD, PhD, or equivalent) are preferred.

Languages: Fluent English required; additional languages advantageous

Locations

IND - Bengaluru

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time