Congress Communications & Operations Manager

Takeda; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Takeda in Bengaluru seeks a seasoned professional to manage congress operations from pre-congress planning to post-congress handoffs. You will use AI-assisted tools to map attendees and KOLs, draft session coverage, and coordinate content production with the Content Factory.

You will ensure adherence to scientific narrative, regulatory approvals, and cross-functional coordination across global time zones, delivering timely updates and reports.

Qualifications

• Minimum 5 years in biopharmaceutical or healthcare communications.
• At least 3 years in scientific communications, congress support, or medical content operations.
• Experience coordinating cross-functional projects across global teams.

Responsibilities

• Plan pre-congress activities and attendee/KOL mapping using approved AI tools.
• Draft attendance, coverage plans and daily reports; coordinate content production and booth content.
• Ensure alignment with Global Medical or local owners on scientific narrative, budget, and regulatory approvals.
• Coordinate on-site and remote congress support and post-congress handoffs.

Skills

Congress planning

AI tools for KOL mapping

Scientific writing

Content workflows

Global time-zone coordination

Education

Medicine/Pharmacy/Life Sciences degree; PharmD/PhD preferred

Tools

Version control

Medical-review workflows

Content repositories

Job description

Job Description

Role Objectives

• Execute Congress operational support across pre-congress planning, congress-period delivery, post-congress handoffs for global congresses and defined regional or local congress requests
• Use approved AI to create coverage and participant-assignment plans, identify attendees and KOLs, assemble approved modular booth content and draft daily reports; coordinate content-production delivery through the GCM Med Comms & Congress Content Factory Integration Lead
• Apply the approved scientific narrative and messaging and elevate scientific strategy, attendance, budget, local-regulatory and content-approval decisions to the appropriate Global Medical or local owner

Key Responsibilities

Pre-congress Planning

• Maintain congress plans, trackers, source inventories, risks, actions and open decisions
• Use approved AI tools to scan congress programs, identify presenters and KOLs and to draft attendance, session-coverage and participant-assignment plans
• Coordinate technical programming and track logistics and contracting handoffs
• Share approved scientific narrative and messaging with GCM Med Comms & Congress Content Factory Integration Leads to develop required materials and booth-content packages, assemble approved modular content

Congress-period Delivery

• Coordinate on-site and remote operational support and execution of the approved coverage plan
• Review AI-enabled note capture from congresses and draft concise daily reports for Global Medical scientific and contextual review
• Track rapid-response actions and implement approved next-day coverage, panel-content or programming changes
• Support local congresses through approved content reuse, standard templates, content-library access and remote coordination and elevate bespoke scientific or local-compliance needs

Post-congress

• Compile the congress source package, prepare content production requirements for the GCM Med Comms & Congress Content Factory Integration Lead and track production status, review comments, versions, approvals and final publication through the agreed workflow

Qualifications

Experience

More than 5 years of relevant experience within the biopharmaceutical industry, including at least 3 years in scientific communications, congress support, medical content operations, and/or cross-functional project coordination.

Technical skills

• Working knowledge of congress/event planning, session coverage, booth-content and post-congress workflows
• Ability to use AI and digital tools for KOL mapping and structured synthesis
• Strong scientific literacy and ability to draft accurate, concise and source-supported summaries
• Familiarity with modular content, repositories, version control and Medical-review workflows
• Strong attention to detail and ability to deliver across global time zones and tight deadlines

Education

Degree in Medicine, Pharmacy, Life Sciences, Public Health, Medical Communications, or a related field required. Advanced scientific or healthcare qualifications (PharmD, PhD, or equivalent) are preferred.

Languages

Fluent English required; additional languages advantageous

Locations

IND - Bengaluru

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time