Community Manager

Smart Interviews; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Smart Interviews in Hyderabad is seeking a proactive Community Manager to build and nurture a vibrant student/developer community across WhatsApp, Telegram, Discord, LinkedIn and other platforms.

You will drive participation in programs and events, craft engaging conversations, and collaborate with Marketing and Sales to convert activity into tangible growth. The role requires strong communication, data-driven decision making, and ownership of community initiatives.

Qualifications

• 2+ years of experience in Community Management or related role.
• Strong communication and interpersonal skills.
• Experience managing communities on WhatsApp, Telegram, Discord, LinkedIn.
• Experience with WhatsApp and email campaigns is preferred.
• Good understanding of digital marketing and engagement strategies.
• Ability to organise webinars, contests, workshops and community events.
• Strong analytical and reporting skills.
• Ability to work independently and take ownership of initiatives.
• Comfortable interacting with students and young professionals.
• Prior EdTech or student-focused experience is an advantage.

Responsibilities

• Build and manage communities across WhatsApp, Telegram, Discord, LinkedIn and other platforms.
• Develop strategies to grow members and boost active participation.
• Create engaging discussions, quizzes, coding challenges and activities.
• Monitor conversations and ensure a positive environment.
• Plan and execute campaigns for webinars, courses, events and referrals.
• Track performance metrics like registrations, leads and conversions.
• Collaborate with Marketing and Sales to nurture leads through community channels.
• Identify ambassadors and partnerships with student clubs.

Skills

Community management

Digital marketing

Social media

Analytics

Campaign management

Tools

WhatsApp

Telegram

Discord

LinkedIn

Job description

We’re all about turning skills into success. Since 2016, we’ve helped 51,000+ students improve their problem-solving and logical thinking, securing jobs at top companies like Microsoft, Amazon, Adobe, Qualcomm, Oracle, VISA, and more.

Our journey started with Amit Bansal, an IIIT-H alumnus who previously worked at Amazon and D.E. Shaw. As a bootstrapped company, Amit’s passion for transforming tech education drives everything we do. He’s on a mission to bridge the skill gap and make learning practical and effective.

Together with our team, we focus on real-world training, personalized support, and mentorship to prepare you for success in the fast-changing tech industry. We’re not just here to help you ace interviews—we’re here to help you build a strong career!

We’re on a mission to bring quality education and the right opportunities to students from tier 2 and tier 3 engineering colleges. With a dedicated team of 60+ members, we’re working hard to make this vision a reality—and now, we’re looking for a star performer to join us as a Community Manager.

Role Overview

As a Community Manager, you will be responsible for building an active and engaged student/developer community, driving participation in our programs and events, executing communication campaigns, and creating meaningful interactions with students.

The ideal candidate should be comfortable working with students, managing online communities, coordinating campaigns and events, and using data to improve engagement and conversions.

Key Responsibilities-

Community Growth & Engagement

• Build and manage communities across WhatsApp, Telegram, Discord, LinkedIn and other relevant platforms.
• Develop strategies to increase community members and active participation.
• Create engaging discussions, polls, quizzes, coding challenges and community activities.
• Monitor community conversations and ensure a positive and productive environment.
• Identify inactive members and implement strategies to improve retention and reactivation.

Student Engagement

• Regularly interact with students and understand their challenges, requirements and feedback.
• Conduct engagement activities around coding, placements, interviews and career development.
• Collect and analyse student feedback and coordinate with internal teams for resolution.
• Identify active students and potential community ambassadors.
• Plan and execute WhatsApp and email campaigns for webinars, courses, contests, events and other initiatives.
• Track campaign performance, registrations, leads and conversions.
• Work closely with the Marketing and Sales teams to generate and nurture leads through community channels.
• Explore referral and student ambassador programs to drive organic growth.

Events & Webinars

• Plan and coordinate webinars, coding contests, workshops, AMAs and community events.
• Drive registrations and attendance through community campaigns.
• Coordinate with instructors, speakers and internal teams to ensure smooth execution.
• Analyse event performance and identify opportunities for improvement.

Influencer & Student Partnerships

• Identify relevant student creators, coding influencers and micro-influencers.
• Coordinate collaborations and community partnerships.
• Build relationships with college coding clubs and student communities.
• Track the performance and ROI of community collaborations.

Content & Brand Building

• Work with the content and marketing teams to develop community-focused content.
• Promote student success stories, testimonials, placement achievements and learning resources.
• Identify trending topics in coding, placements and technology that can drive community engagement.

Requirements-

• 2+ years of experience in Community Management, Student Community, Digital Marketing, Social Media, EdTech, Customer Engagement or a similar role.
• Strong communication and interpersonal skills.
• Experience managing communities on platforms such as WhatsApp, Telegram, Discord, LinkedIn, etc.
• Experience with WhatsApp and email campaigns is preferred.
• Good understanding of digital marketing and engagement strategies.
• Ability to organise webinars, contests, workshops and community events.
• Strong analytical and reporting skills.
• Ability to work independently and take ownership of community initiatives.
• Comfortable interacting with students and young professionals.
• Prior experience in an EdTech, technology, coding or student-focused organisation will be an advantage.

What We’re Looking For-

We are looking for someone who is highly proactive, energetic and community-oriented—someone who can turn a group of students into an active learning community rather than simply managing communication. If you enjoy interacting with people, building communities, running campaigns and creating engaging experiences for students, we'd love to hear from you.