Community Manager

Masai School; Bengaluru; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Masai School is seeking a proactive Community Manager to build and manage relationships with colleges, universities, and educational institutions. The role focuses on institute partnerships, MOU management, stakeholder engagement, and student community initiatives.

You will onboard new institutes, coordinate MOUs and contracts, and drive engagement through workshops, webinars, and campus events. Travel about 30% is expected.

Qualifications

• Experience building partnerships with colleges or educational institutions.
• Experience drafting and managing MOUs and partnership documentation.
• Excellent written and verbal communication and negotiation skills.
• Ability to manage multiple institute relationships simultaneously.

Responsibilities

• Build and maintain relationships with colleges, universities, and educational institutions.
• Onboard new institutes and manage ongoing partner relationships.
• Coordinate MOUs, agreements, contracts, and partnership documentation.
• Act as primary contact for institute leadership, faculty, placement teams, and coordinators.
• Drive institute and student engagement through workshops, orientations, webinars, and campus events.
• Coordinate with internal teams to ensure smooth execution of partnered programs.
• Address institute, faculty, and student concerns and ensure timely resolution.
• Conduct regular partner meetings, gather feedback, and identify opportunities to strengthen partnerships.
• Track institute engagement, student participation, partner satisfaction, and key performance metrics.
• Maintain accurate partnership records, reports, and documentation.
• Travel approximately 30% for institute visits, stakeholder meetings, and campus events.

Skills

Institute relationship management

Stakeholder management

Communication

Negotiation

Community management

Program management

Coordination

Multi-institute relationship handling

Education

Bachelor's degree in Business/Marketing/Education/Communications

Job description

About Masai School

Masai School is one of Indias leading outcome-driven career schools, focused on transforming careers through high-quality education and strong industry partnerships.

Role Overview

We are looking for a proactive and relationship-driven Community Manager to build and manage strong relationships with colleges, universities, and educational institutions. The role will focus on institute partnerships, MOU and agreement management, stakeholder engagement, and student community initiatives.

Key Responsibilities

• Build and maintain strong relationships with colleges, universities, and educational institutions .

• Support new institute onboarding and manage ongoing partner relationships.

• Coordinate and maintain MOUs, agreements, contracts, and partnership documentation .

• Act as the primary point of contact for institute leadership, faculty, placement teams, and coordinators.

• Drive institute and student engagement through workshops, orientations, webinars, and campus events .

• Coordinate with internal teams to ensure smooth execution of partnered programs.

• Address institute, faculty, and student concerns and ensure timely resolution.

• Conduct regular partner meetings, gather feedback, and identify opportunities to strengthen partnerships.

• Track institute engagement, student participation, partner satisfaction, and key performance metrics.

• Maintain accurate partnership records, reports, and documentation.

• Travel approximately 30% for institute visits, stakeholder meetings, and campus events.

Required Skills

• Strong institute relationship and stakeholder management skills.

• Experience working with colleges, universities, or educational institutions .

• Understanding of MOU, agreement, or partnership documentation .

• Excellent communication, negotiation, and relationship-building skills.

• Experience in community management, institute partnerships, campus relations, program management, or key account management .

• Strong planning, coordination, and execution skills.

• Ability to manage multiple institute relationships simultaneously.

Preferred Qualifications

• Bachelors degree in Business, Marketing, Education, Communications, or a related field.

• 2-4 years of relevant experience.

• Experience in EdTech, Higher Education, Institute Partnerships, or Campus Relations is an advantage.

• Experience working with IITs, IIMs, NITs, or other premier institutions is preferred.

What We Offer

• High ownership and autonomy.

• Opportunity to work with leading educational institutions.

• Strong learning and career growth opportunities.

• Collaborative and fast-paced work environment.

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