To meet our challenges, we are looking for a Commercial Head - Specialties based in Mumbai.
Position Purpose:
Lead the Specialty Business by setting and executing strategy to deliver top- and bottom-line targets, expand priority markets and key accounts, and strengthen market share. Build a high-performing, customer-centric organization that leverages competitive insights, innovative go-to-market and pricing, and cross-functional collaboration to drive sustainable growth.
Your experience and talents will make the difference to:
- Formulation and implementation of the strategy for the specialty business, ensuring the delivery of top-line and bottom line targets.
- Periodic monitoring and performance tracking to achieve Business plan. This would include monitoring parameters like Sales Realization, Market share, Receivables, customer call rates / visit reports etc
- Monitor competitor activities in terms of new developments, price movements. industry trends etc. for specialtyproducts across India and Globally
- Lead special projects/market surveys; identify new segments and customers which can help in enhancement of revenues and profitability
- Provide strategic plan with reference to key clients and market sectors to achieve long term product and geographic expansion
- Work with the marketing team to create innovative marketing and branding activities, campaigns, exhibitions etc.
- Implement customer retention strategies and create and execute a client relationship management strategy
- Develop and maintain high-level customer relationships, ensuring coordinated action and facilitating customer technical issue resolution
- Create a competitive yet revenue-building product pricing strategy across customer segments
- Lead negotiations with key decision makers at the customer end
- Recruit and develop talent at various levels within the business; mentor and train at appropriate levels to generate focus of the entire business on top-line and bottom-line goals
- Create and maintain a culture of innovation, enthusiasm, empowerment and teamwork across the business, to have an overall positive impact
Leadership Skills and Strategic Mindset
- Possess analytical skills and decision making abilities to achieve the organization's objectives
- Value driven, have impeccable integrity and high personal ethics
- Strategic yet hands on and have the ability to lead and guide the team
- Has the energy to work in a dynamic environment, and yet possesses the maturity and good-counsel
- Ability to manage key customer relationships and develop growth
- Well-developed commercial acumen and solution oriented approach
- Have focus on innovation, commitment to excellence and strong achievement orientation
- Be a self-starter with a high energy level, and entrepreneurial mindset
Stakeholder Management
- Ability to manage both internal and external stakeholders
- Ability to collaborate across multiple cross-border groups and be comfortable in a matrix reporting structure
People Management
- Ability to drive change and positively influence others
- Strong interpersonal and people skills, including a high level of personal impact and an inclusive and approachable style
Communication Skills
- Have strong communications and negotiation skills to manage internal and external relations
- Ability to influence without authority, strong negotiation and listening skills
What we will love about you:
- Overall 15+ years of progressive experience in a commercial / business development role; with recent 3+ years in leading a BU of an MNC organization with specialty products for the food industry
- Deep experience in Business Development, Key Account Management, New Client acquisition, contracts and pricing mechanisms.
- Demonstrated track record of building business and enhancing profitability i.e. consistently meeting or exceeding revenue and profitability targets in a competitive environment
And also …
- Experience in food specialties
- Experience in cross functional/ diverse assignments
- Experience in a MNC with matrix reporting structure and collaborating with multiple stakeholders
- International work experience