Collections Specialist

Kantar Group; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Kantar Group in Mumbai is seeking a Regional Collections specialist to manage the end-to-end collections process in Maconomy, ensuring timely cash collection and accurate accounts receivable records. You will coordinate with client contacts and finance teams to keep invoices on track and resolve issues efficiently.

Ideal candidates bring 2-8 years in AR/invoicing, strong communication, and experience with ERP systems; Maconomy knowledge is a plus.

Qualifications

• 2-8 years experience in practical knowledge of accounts receivable, invoicing and collection processes.
• Ability to review ageing information, prioritise overdue invoices and maintain accurate collection records.
• Ability to investigate and resolve invoice, payment and reconciliation queries with clients and internal teams.
• Clear and professional written communication, with the ability to adapt payment follow-up to the situation.
• Experience using a finance or enterprise resource planning system; knowledge of Maconomy would be useful.

Responsibilities

• Manage the collections process from invoice dispatch through to payment allocation in Maconomy.
• Verify that invoices reach the correct client contacts and have the information required for processing.
• Maintain a consistent payment follow-up schedule and complete records of client communications.
• Communicate payment reminders clearly and professionally, including relevant invoice details and due dates.
• Resolve invoice and payment queries with business, client-facing and finance teams to reduce delays.
• Report collection status, payment activity and unresolved issues accurately and on schedule.
• Meet applicable audit, control and documentation requirements for collection activity.

Skills

Accounts receivable

Invoicing

Collections

Ageing analysis

Client communication

ERP systems

Maconomy

Financial controls

Tools

Maconomy

ERP software

Job description

The Regional Collections role manages the collections process from invoice dispatch through to payment allocation in Maconomy. You will help ensure invoices reach the correct client contacts, payments are followed up consistently and invoice queries are resolved promptly.

Working with client-facing, business and finance teams, you will maintain accurate collection records, communicate invoice status and support effective financial controls. Your work will contribute to timely cash collection, reliable reporting and a well-managed accounts receivable position.

Job Goals

• Manage the collections process from invoice dispatch through to payment allocation in Maconomy.
• Verify that invoices reach the correct client contacts and have the information required for processing.
• Maintain a consistent payment follow-up schedule and complete records of client communications.
• Communicate payment reminders clearly and professionally, including relevant invoice details and due dates.
• Resolve invoice and payment queries with business, client-facing and finance teams to reduce delays.
• Report collection status, payment activity and unresolved issues accurately and on schedule.
• Meet applicable audit, control and documentation requirements for collection activity.

Ideal Skills & Capabilities

• 2 -8 years' experience in practical knowledge of accounts receivable, invoicing and collection processes.
• Ability to review ageing information, prioritise overdue invoices and maintain accurate collection records.
• Ability to investigate and resolve invoice, payment and reconciliation queries with clients and internal teams.
• Clear and professional written communication, with the ability to adapt payment follow-up to the situation.
• Experience using a finance or enterprise resource planning system; knowledge of Maconomy would be useful.

Why Join Kantar?

Kantar is one of the most recognised and trusted brands in its industry, with unmatched depth of experience and global reach. What makes this moment different is how much is changing at once.

We are working on the world’s most influential brands, investing in AI and technology, and evolving how intelligence is delivered. The work is becoming more connected, more dynamic and more impactful.

People joining Kantar now are not stepping into something finished. They are joining a business that is evolving, and they will help shape what comes next.

If you want to work on iconic brands, solve complex problems, learn from exceptional people and do work that genuinely makes a difference, Kantar offers that opportunity.

Privacy and Legal Statement

At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.