Collections Manager

Siemens; Thane; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Siemens is recruiting for a Collections Manager (SFS) based in Mumbai. The role focuses on managing the delinquent factoring portfolio across India, visiting customers, and strategizing recovery actions to secure payments.

The ideal candidate has 5+ years in the field, strong English and Hindi skills, and a track record in negotiations. Proficiency in MS Office and data-driven digitalization tools is desirable, with a capability to work under pressure.

Qualifications

• Knowledge of factoring products and seller/buyer concepts.
• Experience with recourse and non-recourse factoring.
• Graduate with relevant field; 5+ years in a related role.

Responsibilities

• Manage delinquent portfolio for factoring across Pan India.
• Own collection lifecycle from current bucket through write-off.
• Visit delinquent customers and strategize recovery actions.
• Coordinate with teams for early resolution and timely receipts.
• Flag early warning signs and reconcile accounts.

Skills

Excellent communication skills

Negotiation skills

Fluent in English

Fluent in Hindi

Team player

Education

Graduate – Any specialization

Tools

MS Office

AI awareness / Digitalization

Job description

Collections Manager (SFS)

Siemens Financial Services India is a subsidiary of Siemens AG, with a vintage of almost 13 years in India. It operates as part of Siemens AG’s global financial services division, focusing specifically on innovative and tailor-made financial models like Leases, Loans, and Working Capital Solutions for segments ranging from SMEs to large corporates in India. The company’s expertise spans across multiple industries, including healthcare, manufacturing, Renewables, Technology, Industry and more. This industry focus enables SFS India to understand the specific financial challenges and opportunities faced by businesses in different sectors and then tailormade financial solutions for customers in that Industry. SFS India leverages technology solutions to enhance its financial offerings. This may include digital platforms for loan processing, online account management, and data analytics for financial decision making.

• Responsible for delinquent Portfolio of Factoring product / Factoring Business for Pan India
• Managing Delinquency of entire India from Current Bucket till and post write off
• Visiting Delinquent customers
• To Strategize the recovery based on Obligor / Debtors (Seller-Buyer)
• Chasing customers for default and late payment
• Collaborate with other teams for early resolution
• To get the receipt applied in the respective accounts on time
• To highlight any Early Warning sign if any
• Reconciliation of accounts

Knowledge And Experience

• Basic Factoring Product knowledge
• Seller and Buyer concept in Factoring
• Recourse / Non-Recourse Factoring
• Graduate – Any specialization
• Should have >5 years’ experience in equivalent field
• Should have Excellent Communication Skills and Convincing Power and negotiation skills
• Fluent in English & Hindi (Spoken and Written)
• Team player
• Good at MS Office and other tools including Digitalization and use of AI
• Should be able to work under pressure

This role is based in Mumbai. You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you.

Last but not the least, we're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need.