Collection Manager- Mumbai.

Creditsaison; Mumbai; On-site; INR 600,000 - 800,000; Full time

Job summary

Credit Saison India is hiring a Manager – Collections to oversee the collections process for a designated pool and drive recoveries. The role involves field visits to collect on delinquent accounts and achieving monthly targets while ensuring adherence to policies.

The ideal candidate will have 2–6 years of collections experience, strong analytical skills, and the ability to coordinate with internal teams to maximize recoveries.

Qualifications

• Experience 2–6 years in collections or credit recovery.
• Strong understanding of collections lifecycle and processes.

Responsibilities

• Responsible for managing the collections process for the allocated pool.
• Ensure field collection visits to customers for achieving resolution of allocated accounts.
• Responsible for achieving monthly targets.
• Ensure that monthly bucket wise resolution targets are achieved.
• Ensure maximum recoveries by collaborating with other teams including legal/central collections.
• Achieve target collections of charges and late payment penalties from customers.
• To maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing collection feedback regularly.
• Ensure Collection Process and Legal guidelines are adhered to and Collections Code of Conduct is followed.

Job description

About Credit Saison:
A Neo-Lending Conglomerate here to enable India's credit growth story, Credit Saison India, emboldened by our Global MNC parent, is here to accelerate India's credit growth story: by building a Technology-Led Neo-Lending Conglomerate. Across our verticals, we offer bespoke solutions to meet the various credit needs of Individuals, SMEs, FinTech's, and NBFCs. Credit Saison India ("CS India"), having been founded in 2018, operates under the registered name Kisetsu Saison Finance India Private Limited as an MNC subsidiary of its parent company - Credit Saison Co. Ltd in Japan. Across our various business verticals like Wholesale Financing, Co-origination Financing, Consumer Financing, and SME Financing we look towards reaching resilient Assets Under Management ("AUM") of US$1bn in record time.

More about us on https://www.creditsaison.in

Role: Manager Collections

Experience: 2 – 6 Years

Job Responsibilities:

• Responsible for managing the collections process for the allocated pool.
• Ensure field collection visits to customers for achieving resolution of allocated accounts.
• Responsible for achieving monthly targets.
• Ensure that monthly bucket wise resolution targets are achieved.
• Ensure maximum recoveries by collaborating with other teams including legal/central collections.
• Achieve target collections of charges and late payment penalties from customers.
• To maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing collection feedback regularly.
• Ensure Collection Process and Legal guidelines are adhered to and Collections Code of Conduct is followed.