Area Collection Manager- Delhi

Creditsaison; Delhi; On-site; INR 900,000 - 1,100,000; Full time

Job summary

A leading Neo-Lending firm in Delhi seeks an experienced Collections Manager to drive the collections team, implement strategies, and achieve monthly targets. The ideal candidate will have 5-8 years of experience in collections, strong communication skills, and at least 2 years in team management. Candidates with experience in unsecured products are preferred. This role involves recruiting teams and ensuring adherence to legal guidelines.

Qualifications

• 5-8 years of experience in Collections.
• Team management role for 2+ years.
• Experience handling unsecured products is an advantage.

Responsibilities

• Manage assigned portfolio by driving the collections team.
• Implement Collections Strategies.
• Recruit and train in-house and outbound teams.
• Identify and empanel collection agencies.
• Ensure field collection visits to customers.
• Achieve monthly targets and resolution targets.
• Manage NPA and Cost of Collections.
• Collaborate with other teams for maximum recoveries.
• Present performance to Senior Management.
• Adhere to Collection Process and Legal guidelines.

Skills

Good communication skills

Digital orientation

Experience in collections

Team management

Job description

About Credit Saison:
Credit Saison India, a Neo-Lending Conglomerate, is here to enable India's credit growth story, emboldened by our Global MNC parent. We accelerate India's credit growth story by building a Technology-Led Neo-Lending Conglomerate. Across our verticals, we offer bespoke solutions to meet the various credit needs of Individuals, SMEs, FinTech's, and NBFCs. Credit Saison India, having been founded in 2018, operates under the registered name Kisetsu Saison Finance India Private Limited as an MNC subsidiary of its parent company - Credit Saison Co. Ltd in Japan.

Across our various business verticals like Wholesale Financing, Co-origination Financing, Consumer Financing, and SME Financing, we look towards reaching resilient Assets Under Management (AUM) of US$1bn in record time. More about us on https://www.creditsaison.in

Roles & Responsibilities

• Candidates should have 5-8 years of experience in Collections with good communication skills and digital orientation.
• Candidates should have a team management role for 2+ years.
• Experience of handling unsecured products (SME BL and PL) will be an added advantage.

Expectations and Responsibilities:

• Managing the assigned portfolio by driving the collections team.
• Ensure implementation of Collections Strategies.
• Recruiting and Training In house as well as out bound teams.
• Identification and empanelment of Collection agencies to ensure proper collections coverage.
• Ensure field collection visits to customers for achieving resolution of allocated accounts.
• Responsible for achieving monthly targets and bucket wise resolution targets for the assigned region.
• Managing NPA and Cost of Collections for the Region.
• Ensure maximum recoveries by collaborating with other teams including Legal/Central collections.
• Achieve target collections of Charges and Late payment penalties.
• To regularly present the performance of the assigned Region to Senior Management.
• Ensure Collection Process and Legal guidelines are adhered to and Collections Code of Conduct is followed.