Collection Manager - CV

SkillLabs Resource Services Pvt. Ltd.; Ajmer; Vor Ort; INR 400.000 - 600.000; Vollzeit

Zusammenfassung

SkillLabs Resource Services Pvt. Ltd. in Ajmer is seeking an experienced collections professional to manage the assigned area, drive target achievement, and minimize delinquencies.

The role focuses on NPAs control, revenue enhancement, and SARFESI/Section 9 actions through court receivers. You will track bucket and DPD delinquency, prioritize nonstarters, and ensure quick, reliable customer resolutions within defined TAT.

Qualifikationen

• Handle collections for the assigned area and target outcomes within policy.
• Minimize NPAs and work to keep them within the allocated budget.
• Develop initiatives to increase fee income and manage vendor payouts.
• Conduct asset verifications and possession under SARFESI/Section 9 via court receivers.
• Track bucket/DPD delinquency and focus on nonstarters to recover dues.
• Ensure customer satisfaction with quick issue resolution within defined TAT.

Aufgaben

• Manage area collections and achieve monthly targets.
• Monitor NPAs and implement reduction actions within budget.
• Drive revenue growth by optimizing fee income and vendor payouts.
• Carry out SARFESI/Section 9 actions through court receivers as required.
• Track delinquency by bucket/DPD and target nonstarters.
• Provide fast, courteous resolutions to customer issues within TAT.

Kenntnisse

Collections targets

NPAs management

Delinquency tracking

Vendor payouts control

SARFESI/Section 9

Customer resolution

TAT adherence

Jobbeschreibung

• Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
• Ensure that the NPAs are kept within assigned budget and active efforts are made to minimize it.
• Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts
• Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.
• Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
• Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT