Cluster Manager-Agriculture Banking

Ujjivan Small Finance Bank

Bhagalpur

On-site

INR 800,000 - 1,200,000

Full time

9 days ago

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Job summary

Ujjivan Small Finance Bank Ltd. is seeking a Cluster Manager-Agriculture Banking to lead the Agriculture Lending business within the assigned cluster.

You will build and supervise a team of Loan Officers, drive growth, and cross-sell TPP and Liabilities products in partnership with Relationship Officers and Area Manager. You will monitor targets, support client visits, risk assessment, and recovery strategies; ensure compliance with lending guidelines; and travel across the cluster as required.

Qualifications

  • Graduate in Commerce, Agri or relevant subjects.
  • An MSc Agri, MBA or equivalent is an added advantage.
  • 3–6 years in sales and documentation of loans, with at least 1 year in Agriculture Loans.
  • Certification in relevant areas is an added advantage.

Responsibilities

  • Drives Agriculture Lending business in the Cluster; responsible for growth and cross-sell of TPP & Liability Products.
  • Build efficient team of Loan Officers in the Cluster assigned.
  • Monitor targets and guide team to achieve them; provide solutions as required.
  • Support Loan Officers in client visits, risk assessment and recovery strategies.
  • Support Relationship Officers in client visits, risk assessment and recovery strategies.
  • Travel extensively across the cluster for business requirements.
  • Ensure customers are aware of products and terms; focus on lower TAT.
  • Monitor health of portfolio; ensure compliance with lending guidelines and audits.

Skills

Team building
Sales performance
Customer engagement
Communication
Willingness to travel
MS Office / Computer literacy

Education

Graduate in Commerce, Agri or relevant subjects
MSc Agri, MBA or equivalent (added advantage)

Tools

Finacle Core Banking (CBS)
Lending software

Job description

JOB TITLE

Cluster Manager-Agriculture Banking

GRADE

SM

DEPARTMENT

Agriculture Banking

LOCATION

BRANCH

SUB-DEPARTMENT

TYPE OF POSITION : Full-time

REPORTS TO

Area Manager/Circle Manager-Agriculture Banking

REPORTING INTO

Relationship Manager-Agriculture Banking

Loan Officer-Agriculture Banking

ROLE PURPOSE & OBJECTIVE
  • Drives Agriculture Lending business in their respective Cluster. Is responsible for overall growth and success of the Agriculture Lending business & cross sell TPP & Liability Products
  • Build efficient team of Loan Officers in the Cluster assigned
KEY DUTIES & RESPONSIBILITIES OF THE ROLE
Business/ Financials
  • Daily/ Weekly /Monthly monitoring of the accomplishment of targets according to the annual/monthly targets established for the area and branches under his/her responsibility to provide guidance and solutions to his/her team as required
  • Supports Loan Officers- in his/her area in their duties of client visits, risk assessment and recovery strategies
  • Efficient staffing by timely recruitment & training
  • Supports Relationship Officers- in his/her area in their duties of client visits, risk assessment and recovery strategies
  • Should be ready to travel extensively across the cluster of control for business requirements
Customer (Both Internal & External)
  • Ensure that customers are aware of the Product and services properly
  • Ensure that customers are explained about the Terms & Conditions of Product
  • Focus on lower TAT as per laid down standards.
Internal Process
  • Monitor health of portfolio
  • Ensure compliance with lending guidelines, quality framework and audit requirements; ensure speedy resolution of any audit observations and take necessary steps to prevent recurrence audit and other regulations.
  • Ensure, supervise the correct implementation of the credit procedures including all the respective tools
Innovation & Learning
  • Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self and reportees
  • Evaluate the staff competences in terms of promotion, business assessment and credit risk assessment capacity and propose solutions for improvement
  • Expected to be updated with all new improvement & innovations happening in the market and competitors
  • Should be updated with the latest trends in civic and local laws of the territory of operation
Educational
Qualifications
  • Graduate in Commerce, Agri or relevant subjects
  • An M Sc Agri, MBA or equivalent is an added advantage
Experience(Years and Core Experience Type)

3 to 6 years in sales and documentation of loans of which at least 1 years in Agriculture Loans in an NBFC/ Bank. Mixed experience of Sales & Credit is acceptable, but should be predominantly in sales

Certifications

Relevant certifications shall be an added advantage

Functional Skills
  • Ability to create teams and drive sales performance. Will be required to take complete ownership of Agriculture Lending at Cluster level.
  • Ability to engage with customers, Plan & execute Marketing and Sales promotion for Agriculture Lending
  • Ability to speak and read regional language(s)- is desirable. Ability to communicate in English (Read-speak-write) is required. Has good verbal fluency and uses simple, clear and purposeful language.
  • Adequate Computer knowledge
Behavioral Skills
  • Sound Product knowledge
  • Should possess Training Skills
  • Willingness to travel & relocation as per business requirements and career opportunities
  • Managing customer relations
  • Performance oriented
Competencies
  • Good Computer Knowledge
  • Competent to handle MIS systems and Lending Software
KEY INTERACTIONS
INTERNAL
  • Product and Marketing Team
  • Regional Operations, Credit
  • Audit, Vigilance and FCU team
  • Area Technical Manager
  • Legal Vendors
  • External marketing agencies
  • Competitor Counterparts
Assets Requirement Details
  • Desktop with i5 configuration
  • Laptop with i5 configuration
  • Laptop with i7 configuration
  • MS office
  • Email EP2 + ATP + Mvision
  • Email Kiosk + ATP + Mvision + Archival
  • Email on phone
  • VPN
  • MS Team
  • Mobile
  • Bio Metric + MDM
Application Access Requirement Details
  • 1
  • Finacle Core Banking (CBS)
  • Yes
  • Read
  • 2
  • 3
  • 4
  • 5
PREPARED BY

Alok Sharma

DATE

20-02-2024

REVIEWED BY

Murali Chari

DATE

26-08-2025

LAST UPDATED BY

TM Team

DATE

13-11-2025

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