Cluster Head- Last Mile

Meesho; Delhi; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Meesho’s Fulfilment and Experience team invites a Cluster Head LM to lead onboarding and training of partner networks. You will drive critical operational metrics by visiting partner facilities across cities in your area, own end-to-end processes, and collaborate with diverse stakeholders to meet team targets.

You’ll identify gaps, propose improvements, and help reimagine logistics to scale e-commerce reach in India and globally.

Job description

About the Team

Being part of Meesho's Fulfilment and Experience (F&E) team as Cluster Head LM,

will zip you to the cockpit of our ever-burgeoning rocketship, where you get to

directly shape the experience of the country's next billion e-commerce users.

We are an eclectic mix of 100+ professionals with diverse skill sets ranging from

running operations/support, supply chain know-how, analytics and the holy grail,

first principles problem-solving. At Meesho, we’re trying to do what's never been

done before - taking e-commerce to the masses. This leaves us with no choice but to

completely reimagine logistics from the ground up, to cater to our customers' price

and delivery expectations. That means a host of "zero-to-one" projects (takers,

anyone?) to build a supply chain to change how folks think about e-commerce

in India and globally. We are firm believers in fun at work. With monthly F&E happy

hour sessions, informal team outings, and internal virtual water cooler chat sessions,

there’s never a dull moment with us

About the Role

As Cluster Head LM, you’ll own the onboarding and training of partners. You’ll also

drive key operational metrics by regularly visiting their facilities in different cities in

your area. You’ll take complete ownership of processes allotted to you and work

with various stakeholders to achieve team goals. You’ll continuously work towards

identifying gaps and providing recommendations for improving our processes.