Cloud System Administrator

Jobgether; India; Remote; INR 400,000 - 900,000; Full time

Benefits offered by this job

Remote work from India

Full-time employment

Hands-on cloud experience

Technical development

Mentorship by senior admins

Collaborative environment

Career growth opportunities

Job summary

Jobgether is seeking a Cloud System Administrator to help maintain, configure, and support cloud-based systems that enable reliable business operations. You will respond to technical inquiries, troubleshoot issues, and provide timely solutions through phone and ticketing systems, working with senior admins to implement and configure cloud infrastructure.

This role emphasizes scripting, cloud security, and documentation.

Qualifications

• Bachelor's degree or equivalent in CS/IT/Eng.
• Hands-on experience with cloud platforms and foundational cloud infra knowledge.
• Experience with OS scripting to automate tasks.
• Familiarity with cloud security principles, access management and protecting cloud resources.
• Strong troubleshooting, communication and documentation skills.
• Ability to follow procedures and work with senior admins.

Responsibilities

• Respond to and resolve product-related and technical inquiries via phone or ticketing systems.
• Diagnose, troubleshoot, and resolve system administration issues.
• Implement and configure cloud-based systems under guidance of senior admins.
• Assist with deployment, maintenance, and administration of cloud infrastructure.
• Monitor and address issues in cloud environments and OS.
• Apply scripting to automate routine tasks and improve efficiency.
• Follow cloud security practices to protect systems and access credentials.
• Document issues, resolutions, and changes for knowledge sharing.
• Escalate complex problems to senior admins when needed.
• Collaborate with colleagues to maintain service quality and drive improvements.

Skills

Cloud platforms

System administration

Scripting

Cloud security

Troubleshooting

Documentation

Communication

Team collaboration

Education

Bachelor's degree or equivalent in CS/IT/Eng

Job description

As a Cloud System Administrator, you will help maintain, configure, and support cloud-based systems that enable reliable and efficient business operations. You will respond to technical and product-related inquiries, troubleshoot system issues, and provide timely solutions through phone support and electronic ticketing systems. Working alongside senior system administrators, you will contribute to the implementation and configuration of cloud infrastructure according to established technical requirements. You will apply your knowledge of system administration, operating systems, scripting, and cloud security to support stable and secure technology environments. This role offers the opportunity to develop practical cloud administration skills while collaborating with experienced technical professionals. You will contribute to service quality by resolving issues efficiently, following established procedures, and helping maintain system reliability. Ideal for a technically minded professional with a proactive approach to problem-solving, this position provides a foundation for continued growth in cloud infrastructure and systems administration.

Accountabilities

• Respond to and resolve product-related and technical inquiries received by phone or through electronic support ticketing systems, ensuring timely and professional assistance.
• Diagnose, troubleshoot, and resolve system administration issues, identifying root causes and applying appropriate solutions within established procedures.
• Implement and configure cloud-based systems under the direction and guidance of senior system administrators.
• Assist with the deployment, maintenance, and administration of cloud infrastructure to support reliable system performance and operational requirements.
• Monitor and address technical issues related to cloud environments, operating systems, and system administration tools.
• Apply scripting techniques to support routine administrative tasks, streamline repetitive processes, and improve operational efficiency.
• Follow established cloud security practices and administrative procedures to help protect systems, configurations, and access credentials.
• Document technical issues, troubleshooting steps, resolutions, and system changes to support accurate records and knowledge sharing.
• Escalate complex technical problems to senior administrators or relevant technical teams when additional expertise is required.
• Collaborate with colleagues to maintain service quality, support system reliability, and contribute to continuous improvements in cloud administration processes.

Requirements

• A bachelor's degree in Computer Science, Engineering, Information Technology, or a related discipline, or equivalent relevant professional experience.
• Hands-on experience with cloud platforms and a foundational understanding of cloud infrastructure, deployment, and administration.
• Familiarity with system administration tools and techniques used to configure, maintain, and troubleshoot IT environments.
• Experience with operating system scripting languages and the ability to use scripts to automate or simplify routine administrative tasks.
• Working knowledge of cloud security principles, including secure configurations, access management, and protection of cloud-based resources.
• Strong troubleshooting and problem-solving skills, with the ability to investigate technical issues, assess possible solutions, and resolve problems systematically.
• Good written and verbal communication skills, with the ability to explain technical information clearly and assist users through phone support and ticket-based communication.
• Strong organizational skills and attention to detail when managing support requests, documenting resolutions, and implementing system changes.
• Ability to follow technical instructions, established procedures, and guidance from senior system administrators while taking ownership of assigned tasks.
• A collaborative and proactive approach, with a willingness to learn new technologies, develop technical expertise, and work effectively within a distributed team.
• Ability to manage incoming inquiries, prioritize support tasks, and elevate issues appropriately to maintain service quality.

Benefits

• Remote work: Opportunity to work remotely from India.
• Full-time employment: A full-time position within a global technology and business services environment.
• Practical cloud experience: Hands-on involvement in implementing and supporting cloud-based systems.
• Technical development: Opportunities to strengthen skills in cloud administration, operating systems, scripting, troubleshooting, and cloud security.
• Mentorship and guidance: The opportunity to work alongside senior system administrators and learn established infrastructure management practices.
• Problem-solving experience: Exposure to a variety of product and technical support challenges in a professional IT environment.
• Career development: A foundation for expanding expertise in cloud infrastructure, systems administration, and related technical disciplines.
• Collaborative environment: The opportunity to work with technical colleagues and contribute to reliable, secure, and efficient IT operations.