Cloud Services Engineer

ECI; Indore District; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Health benefits

Unlimited PTO

Competitive compensation package

Job summary

ECI is seeking a personable Cloud Services Engineer to join our Cloud Services Technology team. You will lead implementing and maintaining client Private and Public Cloud technologies globally, including daily support incidents, troubleshooting, and upgrades.

This onsite role requires expertise in Windows Server, Active Directory, PowerShell, Exchange, Azure, VMware, and security concepts (MFA/CA). You’ll collaborate with internal teams and vendors to deliver reliable cloud solutions and

Qualifications

• Minimum 5+ years of hands-on experience in Windows Server and cloud technologies.
• Extensive knowledge of Active Directory, DNS, Group Policy, and multi-forest deployments.
• Proficiency with PowerShell scripting for automation and daily management.
• Experience with Exchange Server (multi-tenant) and Office 365/Azure integrations.
• Strong security mindset with MFA, conditional access, and DLP concepts.

Responsibilities

• Lead deployment and upgrade of private/public cloud solutions for clients.
• Maintain production and disaster recovery cloud environments and perform testing.
• Provide Tier 2 escalation and coordinate with internal teams and vendors.
• Contribute to knowledge base and participate in cross-functional delivery meetings.
• Identify technical challenges and drive improvements across client IT infra.

Skills

Windows Server Administration

Active Directory

PowerShell

Exchange Server

Azure Platform

Intune MDM/MAM

Azure Hybrid AD

AD Connect

Office 365

VMware

Security concepts (MFA/2FA, CA, DLP)

Tools

VMware vSphere

Microsoft Exchange

PowerShell

Job description

Posted Tuesday, July 21, 2026 at 6:30 PM

About ECI

ECIis the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI.

At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed byour commitment to empowering ouremployees around the world.

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI.

At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed byour commitment to empowering ouremployees around the world.

ECI is seeking a personable, enthusiastic, and qualified Cloud Services Engineer to join our Cloud Services Technology team. In this role, you will be the technical lead and escalation point for implementing and maintaining all aspects of our client’s Private and Public Cloud technologies globally. This includes daily support incidents, troubleshooting server issues, hardware/software installations and alert management.

Multiple internal departments will depend on your technical expertise daily, but that’s not all! The successful Cloud Services Engineer will not only have the technical prowess to delight their internal customers, but also be a prolific, concise communicator with the highest level of professionalism. In addition, the Cloud Services Engineer will thrive in a multitasking, fast paced and metrics driven environment as well as have an extraordinary ability to learn and implement new technologies quickly and efficiently.

This is aOnsiterole.

What you will do:

• Provide leadership, direction, and supervision and day-to-day operational and technical implementation:
  • Deploy/upgrade Private/Public Cloud solutions (production and disaster recovery) for new and existing Clients
• Maintenance
  • Maintain Private/Public Cloud production and disaster recovery environment which including testing and turn up
  • Contribute to knowledge base of support issues and resolutions.
• Troubleshooting
  • Support recovery of clients’ environment in the event of systems failure or disaster
  • Provide Tier 2 escalation to Client’s Support Team to diagnose and resolve issues in client’s environments, coordinating with internal resources and vendors.
• Engage in self-directed continuous improvement and learning of Private/Public Cloud products:
• Investigate and follow both industry and ECI best practices and updates ECI standards.
• Documents standards
• Participate in scheduled Support and Product Team meetings.
• Collaborate cross-functionality to ensure successful delivery of project implementations, migrations, and upgrades.
• Identify areas of technical challenge and potential improvement across the client’s IT infrastructure systems and technical processes

Who you are:

• Minimum 5+ years of experience.
• Advanced knowledge of and comprehensive experience in deploying and managing:
  • Microsoft Windows Server 2012/2016/2019/2022/2025
  • Multi-Site and Multi-Forest Active Directory and DFS
  • PowerShell Experience
  • Multi-Tenant Exchange 2010/2013/2016
  • Microsoft Office 365 / Azure Platform (Networking, VM Hosting, Files, AVD)
  • Microsoft AD Connect, SPO, Teams, PowerBi, Azure Hybrid AD Setup
  • Microsoft Intune MDM / MAM
• Knowledge of VMware products and architectures required
• Knowledge of SPAM filtering tools
• Strong understanding of cyber-security concepts, e.g., MFA or Next-gen security design, Conditional Access, DLP, Identity Management

Bonus points if you have:

• Financial Industry Experience including familiarity with market vendor applications
• Understanding of network and infrastructure troubleshooting including IaaS, VDI, and SaaS
• Experience with Linux or Solaris
• Experience deploying and managing Exchange with knowledge of HA
• Ability to manage all aspects of AD\Exchange with PowerShell
• Knowledge of and comprehensive experience in deploying and managing:
• Microsoft MFA / DUO 2FA
• Proofpoint Email Protection
• Citrix NetScaler
• SCOM or DPM

ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the globe, ECI also offers a competitive compensation package, health benefits on your first day, unlimited PTO, and so much more! If you believe you’d be a great fit and are ready for your best job ever,we’d like to hear from you!

Love Your Job, Share Your Technology Passion, Create Your Future Here!

#LI-Onsite

ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you!