Cloud Operations TM Lead

Infios; Itanagar; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Infios is a leader in supply chain software solutions that streamline operations and reduce costs. As a Sr Cloud Operations Engineer, you will work with architects and stakeholders to design and deploy infrastructure solutions for our TM platform, supporting production environments and driving automation and efficiency.

You will manage SAAS Kubernetes apps in AWS, respond to incidents, roll out new technologies, and troubleshoot OS, app, and containerization issues while improving operational

Qualifications

• Bachelor’s degree or an equivalent combination of education and related work experience.
• 5+ years in a cloud based operations, engineering, or development role.
• 3+ years supporting large scale java applications.
• 3+ years in supporting AWS based environments.

Responsibilities

• Manage SAAS Kubernetes applications in AWS.
• Respond to event driven alerts and incidents.
• Execute plans to roll out new technologies quickly.
• Triage tickets raised by our Client Services organization.
• Support/troubleshoot OS, application, virtualization and containerization issues.
• Assist in developing automation and processes to improve operational SLAs.

Skills

Cloud operations

AWS

Kubernetes

Terraform

Linux

Automation

Jenkins

Python

Education

Bachelor’s degree or equivalent

Tools

Tomcat

Job description

Job Description:

If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.

We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.

Job Summary

At Infios, every solution we create is designed to be Smarter, Stronger, Faster, Better than any other technology in the marketplace. These same attributes apply to our dedicated team members, whose expertise and dedication have made Infios an industry leader in supply chain logistics systems.

As a Sr Cloud Operations Engineer, you will work closely with solutions architects and business stakeholders to identify, design, develop and deploy infrastructure engineering solutions for our TM platform. Qualified candidates will have exposure to supporting production customer environments and an eagerness to learn and grow.

What a Day In The Life Looks Like

• Manage SAAS Kubernetes applications in AWS
• Respond to event driven alerts and incidents
• Execute plans to roll out new technologies quickly
• Triage tickets raised by our Client Services organization
• Support/troubleshoot OS, application, virtualization and containerization issues
• Assist in developing automation and processes to improve operational SLAs

What You Bring To The Team

• Bachelor’s degree or an equivalent combination of education and related work experience
• 5+ years in a cloud based operations, engineering, or development role
• 3+ years supporting large scale java applications
• 3+ years in supporting AWS based environments
• Extensive experience implementing Infrastructure as Code principals and technologies (Terraform)
• Fundamental understanding of Linux OS
• Hands-on experience managing and implementing Kubernetes solutions
• Wide range of automation experience (Jenkins, Terraform, Ansible, Python, etc)
• Hands-on experience collecting performance data, analyzing, troubleshooting, and tuning
• Well versed in application containers such as Tomcat
• Full stack troubleshooting
• Experience with SCM (Git)

Nice To Have

• Multi-cloud experience with emphasis on AWS and Azure support
• Experience managing .Net applications
• Hands on Dynatrace experience
• Experience managing Helm templated Kubernetes environments
• Understanding of micro-service architectures
• Experience with usage of common application protocols and messages (e.g. TCP/IP, HTTP, SOAP, SMTP, RESTful APIs, XML/JSON, JDBC, JMS/MQ)
• Exposure to application threading and concurrency concerns. Troubleshooting environment related issues (response times, connectivity, authentication, authorization, configuration, etc.)

Why join us?

At Infios, we’re not just looking for employees; we’re looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you’re at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better.

We believe the future is better when supply chains work better.

We are an equal‑opportunity employer and committed to inclusion in the workplace.

At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual’s unique experiences and perspectives are valued—whether they look, think, move, believe, or love differently.

All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process, please let us know at [e-mail]