Cloud Operations TM Lead

Lever, Inc.; India; Remote; INR 2,500,000 - 4,000,000; Full time

Benefits offered by this job

Remote role in India

SaaS platform exposure

Cloud tech stack

Cross-functional teamwork

Job summary

Lever, Inc. is seeking a Cloud Operations TM Lead based in India to operate SaaS cloud infrastructure. You will work with architects, engineering, and business stakeholders to design, deploy, and maintain reliable production environments across AWS and Kubernetes.

You will shepherd IaC with Terraform, automate workflows with Jenkins, Ansible, and Python, and ensure high availability for Java and .NET applications. This is a remote role focused on cloud modernization and operational excellence.

Qualifications

• Bachelor’s degree or equivalent with 5+ years in cloud ops, infrastructure engineering, DevOps, or software environments.
• 3+ years supporting large-scale Java applications.
• 3+ years hands-on AWS experience.
• Strong IaC experience with Terraform and related tools.
• Linux proficiency in production environments.
• Kubernetes deployment, Helm, and containerization know-how.
• Automation with Jenkins, Ansible, Python, and similar.
• Experience with monitoring, troubleshooting, and performance tuning.
• Familiarity with TCP/IP, HTTP, REST, and related protocols.

Responsibilities

• Manage SaaS Kubernetes apps in AWS ensuring reliable production operations.
• Monitor alerts, investigate incidents, and resolve issues to maintain SLAs.
• Triage tickets and collaborate with stakeholders on escalations.
• Design, deploy, and maintain infrastructure engineering solutions with architects and business teams.
• Support rapid rollout of new technologies across cloud environments.
• Troubleshoot OS, apps, virtualization, containers, networking, and supporting services.
• Support Java and .NET applications and contribute to troubleshooting.
• Implement and maintain IaC using Terraform and related tech.
• Develop automation tooling with Jenkins, Ansible, Python, Terraform.
• Analyze performance data, identify root causes, and optimize systems.
• Manage Kubernetes environments including Helm deployments and Tomcat.
• Use Git to manage automation and infrastructure code.

Skills

AWS

Kubernetes

Terraform

Jenkins

Ansible

Python

Java

.NET

Tomcat

Git

Multi-cloud

Dynatrace

CI/CD

Linux

Networking

Education

Bachelor’s degree or equivalent

Tools

Dynatrace

Helm

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Cloud Operations TM Lead based in India.

This role offers the opportunity to operate and enhance cloud infrastructure supporting large-scale transportation management solutions. You will work closely with solution architects, engineering teams, and business stakeholders to design, deploy, and maintain reliable production environments. The position combines AWS and Kubernetes operations with infrastructure as code, automation, incident management, and full-stack troubleshooting. You will help ensure high availability and operational performance for customer-facing SaaS applications while continuously improving service levels. The role provides broad exposure across cloud platforms, Java and .NET applications, containers, operating systems, networking, and observability. It is ideal for an experienced cloud operations professional who enjoys solving complex production challenges and building more efficient, automated operational processes.

Accountabilities:

• Manage and support SaaS Kubernetes applications running in AWS, ensuring reliable and efficient production operations.

• Monitor event-driven alerts, investigate incidents, and resolve operational issues to maintain application availability and service-level objectives.

• Triage and resolve tickets raised by client services teams, collaborating with relevant technical stakeholders when escalation is required.

• Work with solution architects and business stakeholders to identify, design, develop, and deploy infrastructure engineering solutions.

• Support the rapid and controlled rollout of new technologies and capabilities across cloud environments.

• Troubleshoot operating system, application, virtualization, and containerization issues across the technology stack.

• Support large-scale Java applications and contribute to troubleshooting .NET-based applications where required.

• Implement and maintain Infrastructure as Code using Terraform and related technologies.

• Develop automation and operational tooling using Jenkins, Ansible, Python, Terraform, and similar technologies.

• Collect and analyze system and application performance data, identify root causes, and implement appropriate tuning and optimization.

• Manage Kubernetes environments, including Helm-templated deployments and containerized applications such as Tomcat.

• Perform full-stack troubleshooting across cloud infrastructure, applications, containers, networking, and supporting services.

• Use Git and established source-control practices to manage automation and infrastructure code.

• Contribute to the continuous improvement of operational processes, automation, reliability, and service-level performance.

Requirements:

• Bachelor’s degree or an equivalent combination of education and relevant professional experience.

• 5+ years of experience in cloud operations, infrastructure engineering, DevOps, or software development environments.

• 3+ years of experience supporting large-scale Java applications.

• 3+ years of hands-on experience supporting AWS-based environments.

• Extensive practical experience with Infrastructure as Code principles and technologies, particularly Terraform.

• Strong understanding of Linux operating systems and cloud-based production environments.

• Hands-on experience implementing, managing, and troubleshooting Kubernetes solutions.

• Broad automation experience using technologies such as Jenkins, Terraform, Ansible, and Python.

• Experience collecting performance metrics, analyzing system behavior, troubleshooting issues, and tuning applications or infrastructure.

• Strong knowledge of application containers, particularly Tomcat.

• Experience with full-stack troubleshooting and Git/source-control management.

• Multi-cloud experience, particularly with AWS and Azure, is advantageous.

• Experience supporting .NET applications and working with Dynatrace is a plus.

• Familiarity with Helm-based Kubernetes environments and microservices architectures is desirable.

• Understanding of common application protocols and messaging technologies, including TCP/IP, HTTP, SOAP, SMTP, REST APIs, XML/JSON, JDBC, and JMS/MQ.

• Knowledge of application threading and concurrency concepts, as well as troubleshooting response-time, connectivity, authentication, authorization, and configuration issues.

• Strong analytical, problem-solving, and communication skills with the ability to work effectively across engineering, architecture, business, and customer-facing teams.

• Ability to work independently in a production-focused environment and continuously improve operational processes.

Benefits:

• Full-time, remote position based in India.

• Opportunity to work with large-scale SaaS platforms and production cloud environments.

• Hands-on exposure to AWS, Kubernetes, Terraform, Jenkins, Ansible, Python, Java, .NET, and modern container technologies.

• Broad technical experience across cloud infrastructure, application operations, automation, observability, networking, and troubleshooting.

• Opportunity to contribute to cloud modernization and the adoption of new technologies.

• Collaboration with solution architects, engineering teams, business stakeholders, and client services teams.

• Opportunities to develop automation that improves operational efficiency, reliability, and service levels.

• Exposure to multi-cloud environments and geographically distributed production systems.

• Inclusive and collaborative working environment focused on innovation, continuous learning, and professional growth.

We appreciate your interest and wish you the best!