Cloud Operations Manager

Orient Technologies Limited; Mumbai; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Orient Technologies Limited is seeking a strategic Lead of Cloud Operations to drive end-to-end management of the organization’s cloud services across multi‑cloud and hybrid environments. The role demands high availability, cost efficiency, security compliance, and continuous service improvement across all cloud platforms.

The incumbent will guide incident response, automation, IaC adoption, governance and SLA adherence while mentoring cloud engineers and coordinating with security and

Qualifications

• 10–15+ years’ experience in cloud & infrastructure operations.
• Deep expertise in Azure / AWS / GCP (at least two platforms preferred).
• Proven experience with multi-cloud, hybrid cloud, virtualization, containers (K8s), and networking.
• IaC tools: Terraform, ARM, CloudFormation.
• Monitoring tools: Dynatrace, AppInsights, Splunk.
• Security posture tools: CSPM, CWPP, SIEM, SOC.

Responsibilities

• Lead daily operations for shared cloud services across Azure, AWS, GCP and hybrid environments.
• Ensure reliable, secure, and high‑performance cloud service delivery with SLAs.
• Oversee monitoring, incident response, problem management, and change management for cloud workloads.
• Drive automation and IaC adoption for provisioning, configuration, and operations.
• Implement SRE frameworks, observability standards, and error budgets.
• Define cloud governance frameworks, tagging policies, resource standards, guardrails.
• Own cloud financial management and cost‑saving strategies.
• Oversee deployment pipelines, patch management, scaling, backup, and DR processes.
• Work with Solution Architects, DevOps, Security, and Applications teams.

Skills

Cloud operations

Azure

AWS

GCP

Kubernetes

Terraform

Cloud monitoring

Security posture

Vendor management

Tools

CloudWatch

Azure Monitor

Datadog

Grafana

Dynatrace

AppInsights

Splunk

Terraform

ARM

CloudFormation

Job description

We have an excellent opportunity for Cloud operations role.

Role Overview

The Lead of Cloud Operations will lead the end‑to‑end operations of the organization’s shared cloud services across multi‑cloud and hybrid environments. This leader will be responsible for ensuring high availability, operational excellence, cost efficiency, security compliance, and continuous service improvement across all cloud platforms

The role requires deep technical expertise, strong operational leadership, and the ability to define and implement cloud operating models aligned with business and transformation goals.

Total Exp: Minimum 12 years

Cloud AWS Experience : Minimum 8 years

Key Responsibilities

1. Cloud Operations Management

• Lead daily operations for shared cloud services across Azure, AWS, GCP and hybrid environments.
• Ensure reliable, secure, and high‑performance cloud service delivery with agreed SLAs.
• Oversee monitoring, incident response, problem management, and change management for cloud workloads.
• Drive automation and IaC adoption for provisioning, configuration, and operations.

2. Service Reliability & Availability

• Implement SRE frameworks, error budgets, and observability standards.
• Establish proactive monitoring tools (e.g., CloudWatch, Azure Monitor, Datadog, Grafana).
• Ensure continuous improvement of uptime, performance, failover, and disaster recovery capabilities.

3. Cloud Governance & Compliance

• Define and enforce cloud governance frameworks, tagging policies, resource standards, guardrails, and best practices.
• Ensure compliance with industry standards (ISO 27001, SOC2, PCI-DSS, regulatory requirements).
• Partner with security teams to maintain a strong cloud security posture.

4. Cost & Capacity Management

• Own cloud financial management (FinOps).
• Optimize cloud resource consumption, budgets, reservations, and cost‑saving strategies.
• Provide periodic cloud cost visibility to leadership.
• Lead and mentor cloud operations engineers, SREs, and platform administrators.
• Manage MSP/cloud vendors, negotiate SLAs, and ensure contract compliance.
• Build capability roadmaps and maturity models for cloud operations.

6. Deployment & Lifecycle Management

• Oversee deployment pipelines, patch management, scaling, backup, and DR processes.
• Ensure standardization and lifecycle management of cloud resources.

7. Architecture & Transformation Collaboration

• Work closely with Solution Architects, DevOps, Security, and Application teams for seamless operations.
• Contribute to cloud roadmap, modernization initiatives, and migration programs.

Required Skills & Experience

Technical Skills

• 10–15+ years’ experience in cloud & infrastructure operations.
• Deep expertise in Azure / AWS / GCP (at least two platforms preferred).
• Proven experience with multi‑cloud, hybrid cloud, virtualization, containers (K8s), and networking.
• Strong understanding of:
• IaC tools: Terraform, ARM, CloudFormation
• Monitoring tools: Dynatrace, AppInsights, Splunk
• Security posture tools: CSPM, CWPP, SIEM, SOC

Leadership & Operational Skills

• Strong people management and vendor management experience.
• Demonstrated ability to run large‑scale 24x7 cloud operations.
• Experience implementing ITIL practices for Incident/Problem/Change.
• Strong analytical, decision‑making, and crisis‑management skills.

Key Attributes

• Customer‑first mindset with strong service quality orientation.
• Ability to work under pressure, manage cross‑functional teams, and resolve complex operational issues.
• Strategic thinking with hands‑on approach to operational excellence.