Cloud Consultant – Quality Assurance in India

Cloud4good; Jaipur; On-site; INR 850,000 - 1,600,000; Full time

Job summary

Cloud for Good in India seeks a Cloud Consultant – QA to join a collaborative team testing Salesforce features and supporting client requests. You will develop test plans and test cases with declarative specialists, developers and project managers, and contribute to building the QA function under the Director of Professional Services.

This role requires 4–6 years of experience, shift coverage across EMEA/USA time zones, and a commitment to quality.

Qualifications

• Bachelor’s degree in computer-related field or equivalent experience
• Familiarity with web-based, cloud services and application development solutions
• Knowledge of QA methodologies and software testing practices
• Agile methodology experience
• Excellent verbal and written communication skills, will be client facing
• Experience in client services company
• Experience in test plan and script creation and implementation
• Experience with full-cycle testing of Web interfaces and platforms, functionality, and integration testing
• Experience with Agile tooling (eg Atlassian’s JIRA)

Responsibilities

• Support internal Cloud for Good and external client teams in test development and execution for Salesforce-based applications
• Participate in Sprint Planning, Daily Standups, Demos and working sessions
• Review client requirements and provide feedback
• Investigate issues by reproducing and debugging
• Find, isolate, document and track bugs to resolution
• Review user interfaces for conformity and functionality
• Create test plans and test cases
• Execute functional, regression, acceptance and exploratory testing
• Create and maintain test data and documentation
• Provide solutions based on system understanding and client processes
• Ensure user stories meet acceptance criteria and quality standards
• Facilitate communication between development teams and client QA
• Lead and build the QA function at Cloud for Good
• Standardize QA processes, measurements and tools
• Embed QA practices across business groups
• Contribute to ongoing improvement of Cloud for Good
• Be prepared to work in shifts for global coverage

Skills

QA methodologies

Agile

Communication

Full-cycle testing

Customer facing

Education

Bachelor’s degree in computer-related field

Tools

JIRA

Provar

Selenium

Copado Robotic Testing

Job description

Cloud Consultant – Quality Assurance in India

Job Overview:

The Cloud Consultant – QA will be an instrumental member of the project team testing Salesforce software features as part of a collaborative team andassistingwith support requests. This roleis responsible forexecutive quality review of our clients’ Salesforce implementations. Responsibilities include creating test plans and strategy, and test cases in partnership with declarative specialists,developersand project managers.

This is an incredible opportunity to grow professionally and implement best practices,programsand processes to build the Quality Assurance function. This role reports to the Director of Professional Services.

Experience Range:4-6 Years

Location:Jaipur

Position Type:Full Time

Shift:EMEA/USA-East (1400 PM – 2300 IST)

Key Responsibilities:

• Support internal Cloud for Good and external client teams in the test development and execution of system, integration, functional and end-to-end testing for the client’s Salesforce-based application
• Participate in Sprint Planning, Daily Standups,Demosand working sessions
• Review client requirements and provide feedback
• Investigate incoming issues by reproducing reported issues and investigating bugs
• Find, isolate, document, and track bugs through to resolution
• Review user interfaces for conformity and functionality
• Responsible for creating test plans and test cases
• Executes functional, regression, acceptancetestsand exploratory testing
• Executes the creation and maintenance of test data and test documentation
• Provides suitable solutions for issues/errors based on the understanding of the system and client business processes
• Ensure user storiescomply withacceptance criteria, whilemonitoringadherence to quality standards in development and implementation
• Facilitate communication between development teams and client’s QA with respect to quality issues and deliverables
• Lead & build the QA function of Cloud for Good
• Initiate the standardization of QA processes,measurementsand tools
• Embed QA practices into each business group in the company as needed
• Perpetually contribute to the betterment of Cloud for Good
• Be prepared to work in shifts to accommodate our global customer base across different time zones, including the AMER, APAC, and EMEA.

Qualifications:

• Bachelor’s degree in computer-related field or equivalent experience
• Familiarity with web-based, cloud services and application development solutions
• Knowledge of QA methodologies and software testing practices
• Agilemethodologyexperience
• Excellent verbal and written communication skills, will be client facing
• Experience in client services company
• Experience in test plan and script creation and implementation
• Experience with full-cycle testing of Web interfaces and platforms, functionality, and integration testing
• Experience with Agile tooling (ieAtlassian’s JIRA)

Preferred Skills:

• Salesforce & QA certification (e.g., Certified Platform Developer I, Sales Cloud, Service Cloud Consultant)
• 2+ years of testing experience with demonstrableproficiencyin various testing methodologies, including Agile and Waterfall.
• Experience with automated testing suite (Provar, Selenium or Copado Robotic Testing) desirable
• Excellent written and verbal communication skills to effectively communicate with technical and non-technical stakeholders.

Signs You May Be a Great Fit

• Impact:Play a pivotal role in shaping a rapidly growing venture studio.
• Culture:Thrive in a collaborative, innovative environment that values creativity and ownership.
• Growth:Access toprofessional development opportunities and mentorship.
• Benefits:Competitive salary, health/wellness packages, and flexible work options.

Disclaimers

• At Cloud for Good, we are proud to be an Equal Opportunity Employer and adhere to the principles of Equal Employment Opportunity (EEO). We do not discriminate in employment decisions or practices on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected characteristic.
• Our commitment to non-discrimination applies across every location in which our company operates, and it encompasses all aspects of employment.
• Cloud for Good strongly encourages individuals from diverse backgrounds and identities to apply. Our commitment to diversity not only strengthens our workplace culture but also drives better outcomes for our clients.
• We value inclusivity and want applicants who may require special assistance or accommodation during the interview process to know we’re here to assist you.
• Use of AI in Interviewing
  • At Cloud for Good, we believe in conducting interviews that are fair, equitable, and designed to evaluate candidates based on their qualifications and experience, with the organization. To ensure that all candidates are given an equal opportunity to demonstrate their abilities, we prohibit the use of AI or any other type of machine learning tools during the interview process.
  • Candidates are expected to participate in the interview process remotely using video conferencing. Any attempt to use AI or similar technology to respond to interview questions, analyze or provide feedback on the interview process, or perform any other interview-related tasks is strictly prohibited and will be considered a violation of our policy.
  • We understand that some candidates may have disabilities or other circumstances that require accommodation during the interview process. In such cases, we will make reasonable accommodations to enable candidates to participate in the interview process to the best of their ability. However, we do not permit the use of AI or similar technology as a substitute for direct participation in the interview.