Clinical Senior Program Manager

Koita Foundation; Mumbai; On-site; INR 2,400,000 - 4,200,000; Full time

Job summary

Tata Memorial Centre in Mumbai invites applications for a full-time project-based role to drive digital health programs and technology initiatives across NCG centers. You will measure outcomes, build vendor relationships, and support pilots and governance to sustain impact.

Ideal candidates bring 5+ years in program execution, with a clinical background preferred and MBA or equivalent qualification. Strong leadership and communication skills are essential to advance social impact at scale.

Qualifications

• 5+ years of experience in driving and managing program execution.
• Clinical background preferred.
• Minimum 2 years in healthcare industry with direct involvement in clinical or healthcare technology project implementation and governance.

Responsibilities

• Build relationships with EMR vendors and assist hospitals in implementation and interoperability validation.
• Identify TMH/TMC solutions, redesign/enhance to meet needs, and develop a rollout playbook.

Skills

Program management

Healthcare IT

Stakeholder management

Team leadership

Data-driven decision making

Education

Bachelor's degree

MBA or equivalent

Job description

Job Summary

Drive programs and technology initiatives across NCG and NCG centers and measure, track, and report outcomes

Responsibilities

• NCG EMR Initiative: Build strong relationships with empaneled EMR vendors, assist early adopter hospitals in implementation and validate interoperability between empaneled EMRs
• TMH/TMC Initiatives: Identify key TMH/TMC solutions, complete solution redesign /enhancements to meet NCG needs, and develop a playbook to accelerate the roll-out.
• New Solution Pilots: Support pilots of new solutions at interested NCG centers and support roadmap development to integrate deployed solutions with existing systems
• Project Management Governance: Institute project management discipline with NCG centers and solution vendors and ensure capacity building for sustainability of solutions
• Outcomes Measurement: Create a business case and performance scorecard for each program, drive rigor in measurement, and publish output/outcomes.
• Team Building Engagement: Develop strong team with expertise in digital solution implementation and capacity building; Establish strong relationships with internal champions
• Operations Research: Support NCG internal digital transformation and KCDO organization development; Research successful program implementations and compile best practices

Desired Profile Industry Experience and Qualifications

• Professional with 5+ years of experience in driving and managing program execution.
• Candidates with a clinical background will be preferred.
• Minimum 2 years of experience in the healthcare industry with direct involvement in clinical or healthcare technology project implementation and governance.
• Bachelors degree required; MBA or equivalent degree preferred.

Skills and Attributes

• Proven track record in leading teams and organizations to achieve business objectives through technology implementations.
• Demonstrated experience in building multi-level relationships with clinical and business teams at public and/or private hospitals.
• Strong desire to contribute to social impact at scale with a long-term view.
• Solid understanding of internal/external motivations, decision-making process, and organizational cultures to constructively drive change management.
• Excellent communication skills (spoken and written), strong program management experience, business orientation, and ability to drive data-driven decision-making.

Employment Details

• Position : Full-time project-based position employed by Tata Memorial Centre (TMC) with a renewable tenure of 2 years
• Location : Mumbai