Clinical Application Expert- CT

United Imaging Healthcare; Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

United Imaging Healthcare seeks a Clinical Application Expert to drive and execute clinical application training for health systems, hospitals, diagnostic imaging and oncology centers. You will raise customer satisfaction by delivering high-quality training and support for advanced imaging systems.

Responsibilities include planning training, solving clinical problems, collecting feedback for sales/product research, building regional expert resources, managing reference hospitals, and assisting

Qualifications

• Bachelor's degree or higher in medical imaging or related field.
• 5+ years as radiographer/radiologist or 3+ years as application specialist in a modality with CT.
• Excellent communication, presentation and customer service.
• Willing to travel frequently.
• Experience with other manufacturers is a plus.

Responsibilities

• Make training plans and complete clinical application training.
• Identify and resolve customer clinical problems to improve satisfaction.
• Collect feedback and cases to support product sales and research.
• Establish regional expert resources and maintain expert relations.
• Manage reference hospitals in the region and coordinate visits.
• Support pre-sales/after-sales product demonstrations and promotions.

Skills

Communication skills

Presentation skills

Persuasion skills

Customer service orientation

Teamwork

Travel readiness

Education

Bachelor's degree in medical imaging or related field

Tools

CT technology knowledge

Job description

Shanghai United Imaging Healthcare Co., Ltd. is dedicated to providing, developing and producing high-performance advanced medical imaging, radiotherapy equipment, life science instruments and offers intelligent digital solutions to customers worldwide. UIH is committed to creating more value for our customers and constantly improving the global accessibility of high-end medical equipment and services through in-depth cooperation with hospitals, universities, research institutions, and industry partners.

Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

Company Page: http://www.united-imaging.com/en/home/

Job Summary

The Clinical Application Expert will be responsible for driving and executing the clinical application and operation training for health systems, hospitals, diagnostic imaging, and oncology centers. The successful candidate will take the responsibility of increasing customer satisfaction and productivity by providing outstanding, high-quality application training and support to customer for high-end medical imaging systems.

The job responsibilities include:

• Make training plans and timely complete the clinical application training of related products in the area under responsibility;
• Discover and solve customer’s clinical problems in time, improve customer satisfaction, and establish long-term customer relationships;
• Collect customer feedback and excellent clinical images/cases, and summarize them to support product sales and new product research;
• Assist in establishing regional expert resources, maintain expert relations, and support customers to carry out clinical scientific research;
• Responsible for the establishment and maintenance of reference hospitals in the responsible region, and responsible for the reception of reference hospitals’ visiting;
• Assist the sales and MKT team to achieve the company's sales targets and business growth by providing pre-sales/after-sales product/application demonstration support, as well as assisting in organizing various promotions and exhibitions.
• Other tasks assigned by supervisors.

Your Qualification and Experiences Requirements:

• Bachelor's degree or above, major in medical imaging diagnosis, medical imaging technology, or related field;
• 5+ years’ experience as a radiographer or radiologist in the healthcare industry, or 3+ years of experience as an application specialist in one specific modality field, familiar with CT products, technology, and operation knowledge;
• Excellent communication, presentation, and persuasion skills; good customer service awareness;
• Excellent teamwork ability, enjoy working with people, and committed to providing excellent customer satisfaction;
• Strong sense of responsibility, strong ability to work under pressure, adaptable to frequent business travel;
• Experience in other manufacturers is a plus.

Key Competences:

• On-site training Development history and cutting-edge technology of the imaging industry;
• Basic knowledge of clinical medicine (diseases of various systems and their psychophysiology changes);
• Basic knowledge of clinical imaging diagnosis;
• Imaging principle and clinical application of imaging technology (application level);
• Image-related image post-processing software (application level);