Client Virtualization Lead

IND KCI Medical India Private limited; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Solventum in Bangalore seeks a senior Client Virtualization Architect to lead design, deployment, and support of Citrix-based solutions. You will drive strategic plans, oversee lifecycle management, and ensure secure, efficient delivery of virtualization services.

Strong leadership experience with MSPs and Azure-based ecosystems is essential. The role requires 8+ years in CVADs, and hands-on work with AVD and Windows 365, plus excellent documentation and incident management skills.

Qualifications

• 8+ years in implementing, managing and supporting Citrix Virtual Apps and Desktop Service (CVADs).
• Hands-on experience with Azure Virtual Desktop (AVD) and Windows 365.
• Ability to lead MSP, contract and full-time staff in delivery of services.
• Experience with Citrix Cloud and Netscaler for modern virtualization environments.
• Proven track record delivering large virtualization projects with governance.

Responsibilities

• Lead design, implementation, and management of Client Virtualization technologies, primarily Citrix.
• Develop and execute strategic plans for Client Virtualization aligned with business goals.
• Facilitate Scrum processes and ensure effective team collaboration.
• Oversee end-to-end lifecycle of Client Virtualization systems from deployment to decommissioning.
• Ensure vulnerability management and resolve issues within SLA timelines.
• Create and maintain architecture diagrams, SOPs, RACIs, and runbooks.
• Lead incident and problem management using ITSM practices.
• Monitor and enhance user experience across platforms.

Skills

Citrix CVADs

Azure Virtual Desktop

Windows 365

Team leadership

Azure

ITSM

Tools

Citrix Cloud

Netscaler

Job description

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

• Primary Architect and Thought Leader: Lead the design, implementation, and management of Client Virtualization technologies, primarily Citrix.
• Strategic Direction: Develop and implement strategic plans for Client Virtualization services, ensuring alignment with business goals.
• Team Scrum master: Facilitate Scrum processes and ensure effective team collaboration.
• System Lifecycle Management: Oversee the entire lifecycle of Client Virtualization systems, from deployment to decommissioning.
• Vulnerability Management: Ensure all vulnerabilities are managed and resolved within SLA timelines.
• Documentation: Create and maintain comprehensive documentation, including SOPs, architecture diagrams, RACIs, and runbooks.
• Incident and Problem Management: Lead incident and problem management efforts, utilizing ITSM and code event management practices.
• User Experience Management: Monitor and enhance the overall user experience, making necessary improvements over time.
• Escalation Point: Serve as the primary point of escalation for issues that the MSP cannot resolve.
• Operational Rigor: Prioritize work and maintain a high degree of operational rigor for L2/L3 teams.
• Application and Desktop Provisioning: Manage the provisioning of applications and desktops.

Key Technologies Supported

• Citrix Cloud
• Numecent
• Windows 365
• AWS
• Azure
• Netscaler
• Thin Clients

Your Skills and Expertise

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• Experience Required: 8+ years of experience implementing, managing and supporting Citrix Virtual Apps and Desktop Service (CVADs)
• Experience in working on transformation & migration activities as part of business requirement.
• 2+ years of hands on in AVD and Windows 365
• Preferred Requirements: 1 or more years of experience leading teams consisting of MSP, contract, or full-time staff
• Experience leading large projects with reporting responsibilities to senior leaders
• Experience with Azure Virtual Desktop and supporting ecosystems
• Experience with Citrix cloud and Windows 365 IaaS and SaaS solutions
• Performance and employee experience optimization
• Experience delivering high quality, actionable service metrics
• Telecommunications experience
• Server support experience
• Desktop support experience

Work location

Bangalore: Hybrid