Client System Onboarding Specialist（Senior Officer）

Alter Domus; Hyderabad; Hybrid; INR 3,000,000 - 6,000,000; Full time

Benefits offered by this job

ACCA study leave

Birthday day off

Mentoring and career development

Employee Assistance Program

Employee Share Plan

Sports and social committees

Local location benefits

Job summary

Alter Domus in Hyderabad seeks a seasoned Payments Operations Leader to build and run the centralized payments team for Europe. You will drive governance, compliance, and operational excellence across cross-functional teams in multiple geographies.

The role requires 12+ years in banking/financial services, strong leadership, and deep knowledge of payment types and regulatory environments. A global, dynamic environment with extensive coaching and development opportunities awaits.

Qualifications

• Strong academic background with payments operations experience in financial services.
• Knowledge of banking systems and payment types including regulatory requirements.
• Proven experience leading payments teams.
• 12+ years of experience in banking or financial services across multiple product lines.

Responsibilities

• Build and lead the payments team for the European region in the centralized operations model.
• Own and manage payment operations with emphasis on governance and control.
• Ensure safe, compliant payments and strengthen the control framework.
• Drive operational excellence with end-to-end ownership of key activities.
• Monitor payment performance and resolve issues with partners and internal teams.
• Define requirements for new technologies delivering governance and efficiency.
• Plan team activities and coordinate across geographies.
• Act as SME for strategic payments programs and projects.

Skills

Payments operations

Banking systems

Regulatory knowledge

Team leadership

Communication

Project management

Transfer agency

Education

Bachelor's degree (finance/business)

Job description

Job Description:

About Us

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Find out more about life at Alter Domus at careers.alterdomus.com

Your Responsibilities

Reporting to Head Of Centralized Services-India, this role will play a key part in supporting the transition and centralization of the Fund Administration and Corporate Services payments process to our Central Operations center in Vilnius. Specifically, you will:

• Build the team that will be responsible for our client and investor payments process across our European region. Supporting and contributing to the transition and centralization of the payments process to our Vilnius Central Operations office.
• Lead and ensure appropriate ownership and management of payment operations.
• Ensure safe, secure and compliant payment operations, identifying opportunities to strengthen and enhance the payments control framework
• Responsible for operational excellence and continuous improvement through end-to-end ownership of key activities.
• Payment performance monitoring and issue resolution, working through exception processing with partners and internal teams.
• Responsible for driving effective and scalable payment processing approaches.
• Collaboration with colleagues to define requirements for new technologies that will deliver governance, control and efficiency to the payments process
• Team activity planning and coordination.
• Act as subject matter expert for strategic programmes and projects relating to payments.

Your Profile

What we’ll look for on your CV

• Strong academic background combined with experience of managing payments operations within a financial services or banking environment.
• Strong understanding of banking systems and payment types including rules and regulatory environment.
• Proven experience leading, managing and operating payments teams
• 12+ years’ experience in banking or financial services covering multiple product lines and functions.
• Excellent written and verbal communication skills.
• Project management and change experience would be beneficial.
• Knowledge and experience of transfer agency would be a bonus.

What Will Make You Stand Out In a Crowd

• You will have superb organizational skills with an ability to prioritize competing demands on your time with agility and tenacity.
• You will be comfortable acting autonomously, confident in your decision-making and judgement.
• Ability to engage professionally and effectively with a wide range of stakeholders including senior management, internal and external partners.
• The ability to effectively build relationships and trust across multiple functional areas and different levels, spread across different geographic locations.
• You will enjoy partnering and collaborating as part of a team across international geographies.
• You will be adept at training and developing your team with a coaching mindset, acting as a role model to develop others.

What We Offer

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our Global Benefits Also Include

• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location

Alter Domus is an Equal Opportunity Employer: Equity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)