Client Solution Owner in Making

Hitachi, Ltd.; Bengaluru; Hybrid; INR 2,400,000 - 4,200,000; Full time

Benefits offered by this job

Flexible work schedules

Work from home options

Professional development

Job summary

GlobalLogic is seeking a Client Solution Owner with deep airline domain knowledge and strong technical leadership to drive end-to-end customer solutions. You will bridge airline stakeholders and engineering teams, shaping architecture, data flows, and deployment strategies.

The role emphasizes backlog ownership, acceptance cycles, and collaboration across DevOps, QA, and product teams in a dynamic, global environment.

Qualifications

• Experience with Python backend systems and cloud-native architectures.
• Strong airline domain understanding and stakeholder management.
• Ability to translate client requirements into backlog items and drive DevOps/CI-CD practices.
• Knowledge of APIs, data flows, and security in distributed systems.
• IAAP WAS certification is a plus.

Responsibilities

• Own end-to-end client solution lifecycle from discovery to production rollout.
• Guide clients on architectural trade-offs, scalability, and operational impacts.
• Translate requirements into backlog items and manage sprint planning.
• Collaborate with DevOps on CI/CD, environment setup, and cloud deployments.
• Ensure acceptance testing, change requests, and production readiness.

Skills

Airline domain knowledge

Stakeholder management

Leadership

Communication skills

Solution design

Tools

Python

Gherkin/Behave

XML

JSON

CSV

Bash

SQL

GitHub

Linux

AWS

Kubernetes

CI/CD

Job description

Job Description

Join GlobalLogic, to be a valid part of the team working on a huge software project for the world-class company providing M2M / IoT 4G/5G modules e.g. to the automotive, healthcare and logistics industries. Through our engagement, we contribute to our customer in developing the end-user modules’ firmware, implementing new features, maintaining compatibility with the newest telecommunication and industry standards, as well as performing analysis and estimations of the customer requirements.

Requirements

Job Title: Client Solution Owner in making(Techno-Functional) – Airline Solutions

Role Summary

The Client Solution Owner is accountable for end-to-end customer solution success across implementation, configuration, technical alignment, and value realization

• The role requires strong airline domain understanding combined with hands‑on technical expertise in Python-based backend
  systems, cloud-native architectures, and distributed systems
• The position acts as the bridge between airline stakeholders and engineering teams,
  ensuring scalable, maintainable, and performance-optimized solutions

Job Responsibilities

Key Responsibilities

• Rave (Local functional development language)
• Core Python (with software development and programming)
• Full stack python developer
• Gherkin & Behave (for elaborated tests structure)
• XML (for data model definitions, layout configuration, misc configuration and data integration)
• Json (for advanced data integration)
• CSV (for simple data integration)
• Bash Scripting (for general automation scripts)
• SQL (queries to the database)
• GitHub, Linux knowledge
• Guide the client by proposing appropriate solution approaches and trade-offs
• Ensure delivery of a minimal, value-focused configuration aligned with business objectives
• Own and manage the product backlog, including prioritisation and refinement of backlog items
• Translate client requirements into well-defined backlog items, in collaboration with the delivery team
• Ensure non-development activities (e.g. training preparation, testing support, environment setup) are represented and prioritised in the backlog
• Involve the client in acceptance and validation activities and manage change requests
• Contribute to planning and scheduling based on sprint plans and delivery progress
• Review sprint outcomes and confirm that delivered functionality meets intended objectives
• Accept or reject delivered features and decide readiness for client delivery.
• Own the complete client solution lifecycle from requirement discovery to production rollout and post-go-live stabilization
• Guide customers on solution design, architectural trade-offs, scalability considerations, and operational impacts
• Translate airline operational requirements into technically actionable backlog items aligned with system architecture
• Drive backlog prioritization with a clear understanding of business value, technical debt, and platform constraints
• Participate in solution architecture discussions covering APIs, integrations, data flows, performance, and security
• Ensure non-functional requirements (performance, reliability, accessibility, security, compliance) are defined and validated
• Oversee integration touchpoints including crew systems, operational control, payment gateways, OAuth providers, CRMs, and third-party APIs
• Lead client validation cycles (UAT), manage change requests, and govern scope evolution
• Review sprint deliverables for functional accuracy, API consistency, performance benchmarks, and production readiness
• Collaborate with DevOps teams on environment setup, CI/CD pipelines, container orchestration, and cloud deployments

Required

Product configuration and extension - Configure and extend existing functionality, including business logic, data models, reporting, and user interface adaptations

Integration design and implementation - Design, build, and evolve integration points with internal systems as well as customer and third-party products

DevOps and delivery enablement - Contribute to CI/CD pipelines, automated testing, and release delivery to support reliable and repeatable deployments

Client collaboration and requirements capture - Work closely with client stakeholders to understand operational needs and business objectives, translating these into implementable requirements

Quality-driven development - Apply strong development practices, including automated test development and continuous validation, to ensure solution quality and maintainability

Domain & Preferred Qualifications

• Strong airline domain knowledge (crew tracking, operational control, manpower planning)
• Experience with ForeFlight (Crew Tracking and related modules) preferred
• Strong stakeholder management and customer-facing communication skills
• Ability to engage both technical architects and airline business leadership
• Certification: IAAP Web Accessibility Specialist (WAS 2019–2022) preferred

Preferred qualifications

• Airline business knowledge
• Crew Management knowledge
• Possess a well-rounded technical background combined with a strong business mindset to effectively guide customers toward sustainable and maintainable solutions
• Strong leadership skills
• Strong communication skills
• 7+ years experience with software development and programming
• 3+ years experience with Python
• 5+ years experience effectively working in a Linux/Unix environment
• Airline and specifically Crew and/or Operations planning experience
• Understanding of AWS / Kubernetes

What we offer

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.

Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

About GlobalLogic

GlobalLogic is a full-lifecycle product development services leader that combines chip-to-cloud software engineering expertise and vertical industry experience to help our customers design, build, and deliver their next-generation products and digital experiences. We expertly integrate design, complex engineering, and agile delivery capabilities to deliver superior business outcomes for global brands in telecom, automotive, healthcare, technology, media and entertainment, manufacturing, and semiconductor industries.

Headquartered in Silicon Valley, GlobalLogic employs over 25,000 designers and engineers across the globe. Analysts like NASSCOM and Zinnov have recognized us for being a top company in our field, and we are consistently nominated as a preferred employer by both global HR consultative firms and local job boards. By creating a work environment that is exciting and flexible, and by fostering growth through ongoing learning and development programs, we empower our employees to achieve both their professional and personal goals.

At GlobalLogic, we make amazing products — and careers.