Client Servicing Content Specialist

Laqshya Live Experiences; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Laqshya Live Experiences is seeking a Client Servicing Content Specialist to manage client relationships and oversee the execution of high-quality video projects, with a focus on event content.

The role balances strategic thinking, project coordination and creative collaboration to deliver corporate documentaries, testimonial films, animated explainers, and other digital content.

Qualifications

• 5-6 years of experience in client servicing and business development in event content and digital film.
• Strong understanding of event-based storytelling and video production.
• Excellent communication, presentation, and negotiation skills.
• Ability to manage multiple projects and cross-functional collaboration.

Responsibilities

• Build and maintain strong client relationships and serve as main project contact.
• Collaborate with internal teams to develop proposals and quotes.
• Create timelines, budgets and production schedules.
• Oversee video project execution and ensure timely delivery.
• Provide regular updates to clients and address concerns.
• Identify opportunities to upsell additional video services.
• Conduct post-project evaluations for continuous improvement.

Skills

Client servicing

Business development

Project coordination

Client relationship management

Negotiation

Cross-functional collaboration

Presentation skills

Job description

Job Title: Client Servicing Content Specialist

Experience: 5-6 years in Client Servicing and Business Development, preferably in event

content and digital films

Employment Type: Full-time

About the Role

We are looking for a Client Servicing Content Specialist to manage client relationships and

oversee the execution of high-quality video projects, with a strong focus on event content.

This role requires a balance of strategic thinking, project coordination, and creative

collaboration to ensure seamless delivery of corporate documentaries, testimonial films,

animated explainers, and other digital content.

Key Responsibilities

• Client Relationship Management


• Build and maintain strong client relationships, understanding their needs and objectives


• Act as the primary point of contact throughout the project lifecycle


• Respond promptly to client inquiries, concerns, and feedback


• Project Coordination


• Collaborate with internal teams to develop proposals and quotes based on client requirements


• Create project timelines, budgets, and production schedules


• Ensure clear communication between clients and the production team


• Requirement Analysis


• Conduct detailed discussions with clients to understand project objectives


• Provide strategic recommendations based on industry insights and audience


• Project Execution


• Oversee video project execution, ensuring timely delivery and adherence to quality standards


• Provide regular updates to clients and address any project concerns


• Client Presentations


• Develop and deliver presentations to showcase creative concepts and proposed solutions


• Incorporate client feedback and refine proposals accordingly


• Quality Assurance


• Review final video content to ensure alignment with client expectations


• Continuously strive to improve project quality and overall client satisfaction


• Upselling and Cross-Selling


• Identify opportunities to offer additional video services to existing clients


• Propose innovative content ideas that align with the client’s branding and marketing


• Market Research


• Stay updated on industry trends and emerging video technologies to provide


• innovative solutions


• Monitor project budgets and ensure adherence to financial guidelines


• Manage client invoicing and follow up on payments as required


• Conduct post-project evaluations to gather feedback and identify areas for


• improvement

What We’re Looking For

• 5-6 years of experience in client servicing and business development within the event


• content and digital film industry


• Strong understanding of event-based storytelling and video production processes


• Excellent communication, presentation, and negotiation skills


• Ability to manage multiple projects and collaborate with cross-functional teams


• Proven ability to build long-term client relationships and drive business growth