Client Relationship Manager

B&B Associates LLP; Panchkula; On-site; INR 500,000 - 700,000; Full time

Job summary

An established law firm in Panchkula is seeking a Client Relationship Manager to manage client relationships and ensure satisfaction. This role includes addressing client queries, coordinating with legal teams, and managing documentation. Candidates should have strong communication skills, experience in client management, and a Bachelor’s degree in a relevant field. This full-time, on-site position seeks proactive individuals who can work independently and as part of a team.

Qualifications

• Strong communication and interpersonal skills are essential.
• Experience in client relationship management and customer service is preferred.
• Ability to manage client documentation and maintain records is required.

Responsibilities

• Manage client relationships and ensure client satisfaction.
• Address client queries and concerns promptly.
• Coordinate with legal teams to provide timely updates to clients.

Skills

Strong communication and interpersonal skills

Experience in client relationship management

Organizational and multitasking skills

Proficiency in MS Office and CRM software

Education

Bachelor's degree in Business Administration, Law, or a related field

Job description

B&B Associates LLP is an all-service law firm in India, headquartered in Panchkula. Known for its distinguished advocates and legal researchers, the firm serves elite national and international clients, managing some of the most critical lawsuits in the region. With a legacy stretching into its third generation, the firm emphasizes ongoing research and learning. B&B Associates LLP operates in Chandigarh, Supreme Court of India, High Court of Punjab & Haryana, High Court of Delhi, and various district courts, covering a wide range of practice areas including criminal, civil, corporate, and family law.

Role Description

This is a full-time, on-site role for a Client Relationship Manager located in Panchkula. The Client Relationship Manager will be responsible for managing client relationships, ensuring client satisfaction, and addressing client queries and concerns. They will also coordinate with legal teams to provide timely updates to clients, manage client documentation, and facilitate communication between clients and the firm. Additionally, the role includes identifying potential client needs and opportunities for the firm.

Qualifications

• Strong communication and interpersonal skills
• Experience in client relationship management and customer service
• Ability to manage client documentation and maintain records
• Knowledge of legal processes and terminology is a plus
• Organizational and multitasking skills
• Proficiency in MS Office and CRM software
• Ability to work independently and as part of a team
• Bachelor's degree in Business Administration, Law, or a related field