Client Relationship Manager

Aura - The Diet Clinic; Ahmedabad; On-site; INR 279,000 - 390,600; Full time

Benefits offered by this job

Work with credible nutritionists

Opportunity to make a real impact

Fast-paced growth in a wellness brand

Job summary

A leading wellness brand in India is looking for a Client Relationship Manager to facilitate client communication and support. The role includes conducting daily follow-ups and maintaining client motivation through various channels. Candidates should have a graduate degree and preferably 1-2 years of experience in a similar field. The position offers a chance to work with credible nutritionists and make a real impact on clients' lives.

Qualifications

• 1-2 years of experience in a similar role.
• Good understanding of lifestyle concepts preferred.
• Available for flexible working hours.

Responsibilities

• Conduct daily follow-ups with clients via WhatsApp and calls.
• Track client mood, motivation, and progress using Google Sheets.
• Coordinate with the nutritionist for plan updates.

Skills

Excellent communication

Empathy

Organization

Motivational support

Education

Graduate in any field

Diploma or Counselling / Health Sciences

Tools

WhatsApp Business

Excel / Google Sheets

Google Drive

Job description

Overview

Aura The Diet Clinic offers personalized lifestyle and nutrition plans that blend science with culture and taste. We focus on daily personal follow-ups, high accountability, and emotional support to help clients achieve lasting health goals. We are looking for a Client Relationship Manager to support our growing client base by maintaining consistent daily communication, motivation and accountability through calls, WhatsApp and messages. You’ll be the bridge between the client and the nutritionist ensuring they feel supported, stay on track, and get results.

Responsibilities

• Conduct daily follow-ups with clients via WhatsApp and calls.
• Send reminders, meal nudges, motivational quotes, and check compliance.
• Track client mood, motivation and progress using Google Sheets.
• Escalate any issues (health concerns, emotional setbacks, non-compliance) to the Head Nutritionist.
• Maintain strong rapport and client satisfaction.
• Coordinate with the nutritionist for plan updates or dietary changes.
• Share weekly progress summaries with the team and client.
• Encourage referrals by delivering a great support experience.
• Demonstrate excellent communication – warm, clear and motivational in tone.
• Be highly organized and disciplined with follow-up tasks.
• Show empathy and genuine care for people’s health journeys.
• Be comfortable using WhatsApp Business, Excel/Google Sheets, and Google Drive.
• Preferably have basic knowledge of lifestyle concepts.
• Bonus: Experience in wellness, counselling, coaching, or client service roles.

Qualifications & Experience

• Minimum: Graduate in any field
• Preferred: Diploma or Counselling / Health Sciences
• Experience: 1-2 years
• Working hours: 10:00 AM to 7:00 PM (with flexibility as per client response patterns)
• 6 days a week (Sunday off)

Why Join Us?

• Work with one of India’s most credible and inspiring nutritionists.
• Make a real impact in people’s lives.
• Learn the science behind lifestyle transformations.
• Grow in a fast-paced wellness brand with national reach.

How to Apply

Interested to join Team Aura? email your resume to [e-mail] or call [phone].

Note: This posting reflects the role of Client Relationship Manager for Aura The Diet Clinic. Referrals increase your chances of interviewing.