Dietician

Manavlink Advisory; New Delhi; On-site; INR 360,000 - 540,000; Full time

Benefits offered by this job

Competitive salary based on experience

Professional training

Opportunities in nutrition and health

Supportive work environment

Job summary

Manavlink Advisory seeks a Dietitian & Counsellor to provide personalised nutrition guidance and wellness counselling from the office in New Delhi. The role involves understanding dietary habits, explaining services and supplements, and maintaining consultation records with the healthcare team.

You will conduct consultations via phone/WhatsApp, educate customers on healthy eating, and ensure strong customer relationships through regular follow-ups.

Qualifications

• Bachelor's or master's in Nutrition, Dietetics, Food & Nutrition or equivalent.
• 13 years in Dietetics, Nutrition, Healthcare, Wellness, Customer Counselling, Telecalling, Sales, Pharmaceuticals or Nutraceuticals preferred.
• Freshers with relevant educational qualifications and strong communication skills may also apply.
• Healthcare/wellness experience preferred.
• Immediate joiners preferred.

Responsibilities

• Conduct dietitian and customer counselling via phone and WhatsApp; assess dietary habits and health concerns and provide guidance per protocols.
• Explain wellness services and nutritional supplements; address customer queries and escalate health concerns when needed.
• Maintain regular customer communication, follow-ups and CRM records; support sales and healthcare teams.
• Prepare daily/weekly/monthly reports and coordinate with internal teams; adhere to SOPs and standards.

Skills

Nutrition knowledge

Counselling skills

Hindi communication

CRM & follow-ups

Communication skills

Interpersonal skills

Diet education

Patient relations

Education

BSc/ MSc in Nutrition or Dietetics

Tools

CRM

MS Excel

WhatsApp

Email

Job description

DIETITIAN & COUNSELLOR

Ambedkar Colony, Chhatarpur, New Delhi | Full-Time | Work From Office. Working Hours: 9:45 AM to 6:30 PM Working Days: 6 Days Working Joining: Immediate Joiners Preferred

About the Company

We are a growing healthcare and wellness company specializing in IBS (Irritable Bowel Syndrome) and IBD (Inflammatory Bowel Disease) wellness services and nutritional supplements. We provide personalized dietary guidance, health counselling, wellness services and nutritional supplements to support customers in improving their digestive health and overall quality of life.

Job Overview

We are looking for a Dietitian & Counsellor who can combine professional nutrition knowledge with strong communication and customer counselling skills. The candidate will understand customer dietary habits and health concerns, provide appropriate dietary and lifestyle guidance within company protocols, explain suitable wellness services and nutritional supplements, conduct follow-ups and support customer conversions.

Key Responsibilities

• Dietitian & Customer Counselling: Conduct consultations through phone and WhatsApp; understand dietary habits, lifestyle and health concerns; provide personalized diet and lifestyle guidance as per company protocols and professional scope; explain recommendations simply; educate customers on healthy eating and lifestyle practices; maintain consultation records; coordinate with senior dietitians/healthcare team when required; conduct regular follow-ups; build professional customer relationships.
• Wellness & Product Counselling: Explain relevant wellness services and nutritional supplements; provide clear information about available services/products; address customer queries professionally; escalate health-related concerns to the appropriate senior/healthcare team when required.
• Customer Relationship Management: Maintain regular customer communication; follow up regarding diet adherence, service progress and product requirements; handle queries and concerns; ensure a positive customer experience.
• Reporting & Coordination: Maintain daily consultation, call and follow-up records; prepare daily/weekly/monthly reports; update CRM; coordinate with sales, operations and dietitian/healthcare teams; participate in meetings and training; follow company SOPs and communication standards.

Required Skills

• Strong knowledge of basic nutrition and diet planning.
• Excellent communication and counselling skills.
• Strong Hindi communication skills; basic English is an advantage.
• Strong customer-handling and interpersonal skills.
• Ability to explain nutrition and wellness concepts clearly.
• Comfortable with calls and regular follow-ups.
• Basic knowledge of CRM, MS Excel, WhatsApp and Email.
• Strong relationship-management skills.
• Responsible, disciplined and willing to learn.

Eligibility

• Qualification: B.Sc./M.Sc. in Nutrition, Dietetics, Food & Nutrition or relevant field.
• Experience: 13 years in Dietetics, Nutrition, Healthcare, Wellness, Customer Counselling, Telecalling, Sales, Pharmaceuticals or Nutraceuticals preferred.
• Freshers with relevant educational qualifications and strong communication skills may also apply.
• Healthcare/wellness experience preferred.
• Immediate joiners preferred.

Candidate Profile

Professionally confident and customer-friendly; strong in diet counselling and customer communication; good at building trust; comfortable with follow-ups; able to explain nutrition concepts in simple language; proactive and responsible; willing to learn about IBS, IBD, digestive health, wellness services and nutritional supplements; comfortable working from office 6 days a week.

Key Performance Areas (KPIs)

• Number of consultations handled.
• Customer response and follow-up rate.
• Customer engagement and conversion.
• Quality and accuracy of diet counselling.
• Customer retention and repeat engagement.
• CRM/data accuracy.
• Timely follow-up and customer support.
• Overall coordination and performance.

Salary & Benefits

• Competitive salary based on qualification, experience and skills.
• Performance-based incentives/growth opportunities.
• Professional training and continuous learning.
• Opportunity to develop expertise in nutrition, healthcare wellness and counselling.
• Supportive and professional work environment.