Client Relationship Executive / Payment Follow-up Executive / Administrative Coordinator

iitinstitute; Vasai; On-site; INR 350,000 - 520,000; Full time

Benefits offered by this job

Attractive salary package

Career growth opportunities

Exposure to government & corporate: a+

Job summary

International Institute Of Technology is hiring for Client Relationship Executives, Payment Follow-up Executives and Administrative Coordinators to manage client communications, quotations, payment follow-up, billing coordination, and office operations.

Candidates with excellent English communication, strong follow-up abilities, and administrative coordination experience will be preferred. Roles span Vasai West, Mumbai, and other locations with internship/trainee opportunities for freshers.

Qualifications

• Minimum 1 year experience in client communication, payment follow-up, administration coordination, billing and documentation, and office operations.
• Excellent English communication, strong follow-up abilities, and document handling skills.

Responsibilities

• Communicate professionally with clients via email, calls, and official correspondence.
• Prepare and send quotations to clients.
• Handle payment follow-up and collection coordination activities.
• Maintain client records and payment tracking databases.
• Coordinate with government departments and officers when required.
• Perform billing and documentation activities.
• Handle online bill payment and online banking activities.
• Perform online data entry and record maintenance.
• Prepare reports, presentations, and office documents using MS Word, Excel, PowerPoint, and Outlook.
• Schedule meetings, appointments, and follow-up communications.
• Draft professional letters and emails independently.
• Maintain audit reports, office records, and operational documentation.
• Read and analyze official communications quickly and accurately.
• Support office administration and coordination activities.

Skills

Client communication

Follow-up

English writing

Quotation preparation

Billing coordination

Data entry

MS Word

MS Excel

PowerPoint

Outlook

Typing 30 WPM

Organization

Education

B.Com

B.Sc

BBA

Graduate in related discipline

Tools

MS Word

MS Excel

PowerPoint

Outlook

Job description

International Institute Of Technology is hiring Client Relationship Executives / Payment Follow-up Executives / Administrative Coordinators for handling client communication, quotation preparation, payment follow-up, billing coordination, administrative support, and office operations.

The candidate will be responsible for maintaining professional communication with clients, coordinating payment collection activities, preparing quotations, handling documentation, and supporting government and administrative coordination work.

Candidates with excellent English communication skills, strong follow-up abilities, and administrative coordination experience will be preferred.

Job Locations:

• Vasai West
• Nalasopara East
• Mumbai
• Delhi-NCR
• Asaoti
• Ballabhgarh

• Communicate professionally with clients through email, calls, and official correspondence
• Prepare and send quotations to clients
• Handle payment follow-up and collection coordination activities
• Maintain client records and payment tracking databases
• Coordinate with government departments and officers when required
• Perform billing and documentation activities
• Handle online bill payment and online banking activities
• Perform online data entry and record maintenance
• Prepare reports, presentations, and office documents using MS Word, Excel, PowerPoint, and Outlook
• Schedule meetings, appointments, and follow-up communications
• Draft professional letters and emails independently
• Maintain audit reports, office records, and operational documentation
• Read and analyze official communications quickly and accurately
• Support office administration and coordination activities

Educational Qualification

• B.Com
• B.Sc
• BBA
• Graduate in any related discipline

Experience

• Minimum 1 year experience in:
  • Client communication
  • Payment follow-up
  • Administrative coordination
  • Billing and documentation
  • Office operations

Required Skills

• Excellent client communication and follow-up skills
• Ability to independently draft professional letters and emails
• Fluent English writing and communication skills
• Knowledge of quotation preparation and billing coordination
• Good knowledge of Government Department functions and officer coordination
• Experience in online banking and online bill payments
• Strong data entry and documentation skills
• Good typing speed (30 WPM and above)
• Proficiency in MS Word, Excel, PowerPoint, and Outlook
• Fast English reading and comprehension skills
• Good organizational and coordination abilities
• Attention to detail and time management skills

• Attractive salary package
• Professional growth opportunities
• Exposure to client coordination and administrative operations
• Opportunity to work with government and corporate clients
• Skill development in communication, documentation, and office management
• Long-term employment opportunities
• Internship and trainee opportunities for freshers
• Professional and supportive work environment
• Career advancement and training support

Standard Operating Procedure (SOP) for Interview & Selection

Round 1 – Telephonic Interview

• Candidate CV screening and profile matching with job requirements
• Relevant experience and skill verification through telephonic discussion
• Employee hiring will be considered only when candidate experience matches minimum 80% of the required profile
• Non-relevant experience holders and freshers may be considered for Internship / Trainee positions
• Internship Duration: 11 Months On-Job Training Program

Round 2 – Technical Interview

Shortlisted candidates will be invited for:

• Computer proficiency test
• English writing test
• Technical and administrative knowledge assessment

Interview Locations:

• Vasai West
• Nalasopara East
• Mumbai
• Delhi-NCR
• Asaoti
• Ballabhgarh Office

Only technically shortlisted candidates will proceed for the Financial Round.

Round 3 – Financial Interview

• Salary discussion and final evaluation
• Appointment letter issuance for selected Employees & Associates
• Final selection will be based on management decision